Kathleen Crawford
Medical Biller
************@*****.***
Objective: I believe that the patient is most important and should be treated kindly and caringly. I emphasize the importance to get the right information to get the authorization so the patient can have the procedure done timely.
Work Experience:
Medical Billing Specialist – Adventist + Rideout
September 2019 - January 2020 (contract completed)
Insurance/payments follow up
Insurance verification
Payment posting and adjustments
Medical Billing Specialist - Harmony Health Medical Clinic and Family Resource Center March 2019 to July 2019
Correcting crossovers
posting of superbills with correct coding
posting Medicare
Insurance verification
personal checks to accounts
Customer Service Representative Adventist Medical Center Hanford May 2017 to November 2017
Medical billing and follow up
Insurance verification
Assisting with all incoming calls, customer concerns and offering proper solutions Customer Service Representative -Kaweah Delta Medical Center March 2016 to July 2016
Billing of commercial insurance and workers compensation electronically
Mailroom organization and delivery
Medical Biller - Fogg, Maxwell, Lanier & Remington November 2006 to November 2015
Electronic and hard copy billing of Insurance, Medicare, Managed Care & Medi-Cal. Getting Authorizations, adjustments, posting checks, requesting refunds, appeals, data entry. Telephone skills helping patients with bills or anything else they may need and helping coworkers with correct entry of codes into the system for billing and (EMR) Electronic Medical Records. Medical Biller - OptionCare
September 1999 to August 2005
Medi-Cal billing for pharmacy and supplies for in-home care. Getting TAR authorizations and CCS SARs. Phone skills helping patients and calling Medi-Cal and Insurance to correct problems. Multi-tasker with positive attitude.
Accomplishments
Received employee of the year in 2004 for multitasking with different departments. Education:
Medical Assistant
Galen College of Medical and Dental Assistants - Fresno, CA 2005 to 2006
Medical Biller
ITTech - Fresno, CA
1995 to 1996
Selma High School - Selma, CA
1973 to 1976
Skills:
NextGen software, EHR, Medical terminology, ICD-9 & ICD-10, CPT and HCPC codes (9 years), Customer Service, Call Center, CSR, Customer Care, CPC, Medical Billing, Medical Insurance, DME, Medical Coding