Office Assistant Sales
Resume:
PROFESSIONAL PROFILE:
More than ** years’ of demonstrated working exposure in handling key administrative, marketing and placement responsibilities.
Able to perform multiple tasks in challenging environments handling customer complaints, preparing memos and letters, spreadsheets, creating structured presentations and analysis reports.
Keyboarding skills of 45 words per minute.
Performing administrative duties responsibly on time with zeal and dedication to prove as an essential asset for the organization.
Software Exposure
Word
Excel
PowerPoint
Access
Sage50
Microsoft Outlook
EDUCATION:
April 2020 Office Administration Certificate
Saskatchewan Polytechnic, Regina, Saskatchewan
Completed courses:
Records Management
Computer Applications
Office Procedures
Keyboarding
June 2010 Master of Business Administration
Punjab Technical University, India (Equivalent to master’s degree, as determined by World Education Services)
Completed courses:
Marketing Management
Human Resource Management
Organizational Behavior
Project Management
Financial Management
Business Law
June 2007 Bachelor of Arts
Punjabi University, India (Equivalent to bachelor’s degree, as determined by World Education Services)
Completed courses:
Business Communication
Economics
Principles of Management
English Literature
EMPLOYMENT EXPERIENCE:
April 2017 - Present Store Associate
Winners & Home Sense- Regina
Providing excellent customer service by greeting the customers, fulfilling their requests, identifying their needs, and handling customer concerns.
Understanding products by studying characteristics and features; comparing competitive products.
Answer telephone and relay telephone calls and messages.
Reviewing sales weekly and taking appropriate steps to improve sales.
Maintaining inventory of goods and organizing back room, assembling product displace.
July 2013 - Nov 2016 Office Administrator
CKD Institute of Management & Technology
Maintained co-ordination between all the departments of college.
Completed administrative duties including maintenance of building and kept in consideration other urgent requirements for keeping the infrastructure updated.
Supervised 42 employees and gave them their weekly agendas that were to be achieved in the time limit.
Answered the phone, managed voice mail messages, and transferred calls throughout the college.
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information.
Arrange and co-ordinate seminars, conferences.
Prepared spreadsheet of reports related to admissions, placements, fee collections, syllabus covered of ongoing sessions, along with the presentations to be presented to higher authorities for taking required measures.
Coordinated with public relations and other publications for the publications of any news related to college as well as publishing of journals and research papers.
Maintained the record of office supplies on weekly basis and placed order when necessary.
July 2010 - Dec 2012 Admission & Placement Coordinator
Baba Farid Group of Institutions- India
Planned and executed campaigns regarding promotional strategies to build network with new clients related to potential targets.
Achieved appreciation and excellence awards for marketing and sales jobs in India.
Provided sales management information by completing reports.
Reviewed sales statistics and planned more effectively to improve sales.
Prepared students with excellent soft skills so that they could communicate efficiently and effectively in the interview.
ROOPAM SANDHU
# 808 7038 16th Ave SE, Calgary, AB T2A 7Z5
Contact Number: 306-***-****
Email: ******.*********@*****.***
REFERENCES
Gagandeep Singh Ahluwalia.
Progress Leader
CIBC Bank
**********@*****.***
Tarun Kumar
Senior Advisor
Best Buy
*********@*******.***
Mrunali Prajapati
Claim Processor
Great West Life
***********@*****.***
Contact this candidate