Customer Service Teacher

HEBA Al-Sayed Mohammad Ali

Adress:Aljahra, Block 4,SaadMotawtah Street,

Dana Clinic Building, 4Thfloor, flat 14.

Phone number: 51779564, 96922281.

E-mail: ****.********@*****.***

• Enhancing my knowledge and capabilities by working alongside professionals in a fast paced dynamic environment which practices clear open communication channels and encourages free thinking, enabling decisions to be made with speed and accuracy.

• Serving on a team with other adventurous and like-minded individuals, to be sure to go to work with a sense of purpose and motivation.

• Date of Birth: 1-8-1985.

• Religion: Islam.

• Nationality: Egyptian.

• Marital Status: Single.

• License of Education& Arts – English Department in 2007.

• 6 Years Experience as a receptionist in Al-Orf Hospital, since 2014 and until now. OBJECTIVES:

PERSONAL INFORMATION:

QUALIFICATIONS:

EXPERIENCE:

• 3 Years Experience as a teacher of English at Mansourah College Language School, since 2011 to 2014.

• 2010: “AUC / NILE TESOL Certificate.

• 2009:“EGYPT TESOL Certificate.

• 2007: “TOFEL Preparation Course & “ICDL Certificate”.

• Critical Thinking: Problem solving & Negotiation skills.

• Organizational Ability: Handling multiple tasks effectively.

• Emotional Stability: Being calm under pressure.

• Effective Communication Skills: Verbal, written, and listening.

• Empathy: Understanding a customer’s concern and ensuring that they are being heard.

• Teamwork: Supporting each others to reach our goals.

• Flexibility: Interacting with customers with challenging personalities.

• Friendly: Having a positive attitude with a warm smile.

• References are available on request.

Thanks for spending time in reading my C.V.

ADDITIONAL EXPERIENCES:

REFERENCES:

OTHER QUALITIES:

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