Contact
Skills
Work History
Assistant Manager
Kritika Gaba
Talented Assistant Manager with excellent conflict resolution skills and more than 9 years of experience. Agile and adaptable team leader with motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Alberta licensed Daycare Center Teacher with experience working with preschool-aged children. Fully committed to facilitating nurturing environment with highest level of service and safety.
Address
Delhi, DL, 110088
Phone
***************@*****.**
m
Leadership
Decision
Maker
Multi-tasker
Time
Management
Presentation
Skills
Good
Communicati
on Skills
Leadership
Assistant Manager
Tumble House, New Delhi, Delhi
Monitored employee performance and
developed improvement plans.
Offered hands-on assistance to customers,
assessing needs and maintaining current
knowledge of consumer preferences.
Create plans to address clients business needs.
Manage schedules and deadlines.
Managed inventory control processes to restore
back stock, control costs and maintain sales floor levels to meet customer needs.
Act as point of contact among executives,
employees, clients and other external partners.
Monitor costs and expenses to assist in budget
preparation.
Trained team members in successful strategies to
meet operational and sales targets.
Maintain overall management style that follows
company best practice.
Planning and organizing events like birthday
parties.
Help carry out the directions of manager and
owner.
Ensure safe operation of all play equipment and
areas throughout the facility.
Checking daily cleanliness any hygiene
2019-04 -
Current
Employee
performance
evaluations
Staff
Management
Analytical
Skills
Customer
Service
Microsoft
Office
Curriculum
Design
Training
Coordination
Develop and
implement
child-care
programs
IELTS training
requirements of play area.
Maintained professional demeanor by staying
calm when addressing unhappy or angry
customers.
Assess customer's needs and provide assistance
and information on product features.
Follow and achieve company's sales goals on
monthly, quarterly and yearly basis.
Handle returns of merchandise.
Comply with inventory control procedures.
Sales Associate
TJX Winners, Edmonton, Alberta
Applied security and loss prevention training
toward recognizing risks and reducing store theft. Organized racks and shelves to maintain store
visual appeal, engage customers and promote
specific merchandise.
Analyzed and properly processed product
returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise
to drive continuous sales.
Ensure high level of customer satisfaction through excellent sales service.
Welcome customers to store and answer their
queries.
Follow and achieve company's sales goals on
monthly, quarterly and yearly basis.
Handle returns of merchandise.
Comply with inventory control procedures.
2015-01 -
2018-03
Nursery Teacher
Laurel High Montessori School, New Delhi, Delhi
Observed children to identify individuals in need
of additional support and developed strategies to
improve assistance.
Maintained well-controlled classrooms by clearly
outlining standards and reinforcing positive
behaviors.
2012-07 -
2014-12
Education
Certifications
Educated students in foundational concepts such
as shapes, numbers and letters.
Applied play-based strategies, including crafts
and games, to provide diverse approaches to
learning.
Promoted physical, academic and social
development by implementing diverse classroom
and outside activities.
Promoted sensory development by providing
access to different textures.
Consulted with parents to build and maintain
positive support networks and support continuing
education strategies.
Encouraged curiosity, exploration and problem-
solving appropriate to children's development
levels.
DIPLOMA: EARLY LEARNING AND CHILD
GrantMacewan University - Edmonton, Alberta,
Canada
2015-01 -
2018-04
DIPLOMA: NURSERY AND PRIMARY
Lal Bahadur Shastri Training Institute - New Delhi 2012-03 -
2014-08
Bachelor of Science: Aircraft
Maintenance Engineering
Indian Institute Of Aeronautical Science - New Delhi 2006-08 -
2009-07
HIGHER SECONDARY
St. Stephens School - New Delhi
2020-Canada02 Level 3 Child Care Supervisor from Alberta,