Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. I’ve proven success in satisfying sales objectives, meeting and exceeding sales quotas on a consistent basis and continually stay up-to-date on latest market trends and product changes. I'm Reliable and upbeat as well as being successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic. Driven professional with a background in sales and operations management, concedes me to be highly skilled at fostering relationships with customers to increase loyalty and retention while improving customer satisfaction. As well as this, consistently achieving sales targets to improve overall company performance. I look forward to seeking training to take the next career step as sales supervisor with respected organisation, by progressing expert product knowledge and bespoke service.
Retail Sales Supervisor, Sharif Pound Plus Store, London, ENG
Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
Created attractive product displays to enhance customer experience and boost sales.
Educated customers on product and service offerings.
Enhanced customer satisfaction ratings by resolving issues efficiently.
Met incoming customers and provided immediate assistance.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers with product selection, sales, and returns.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Sought opportunities to up-sell and add-on additional merchandise.
Proactively identified and solved complex problems that impacted operations management and business directions.
Operated cash register to process cash, cheque and credit card transactions, even able to identify false money.
Sustained safety protocols while delivering proper, cost-effective and safe handling equipment and material use.
Increased purchase totals by recommending additional items.
Explained information about quality, value and style of products to influence customer buying decisions.
Completed purchases with cash, credit and debit payment methods.
Replenished floor stock and processed shipments to provide product availability for customers.
Listened to customer needs and preferences to provide accurate advice.
Prepared products for sales floor and created appealing product displays.
Assisted in managing day-to-day business operations, including selling various electronic products by explaining unique features and educating customers on proper application of products.
Recommended merchandise based on customer needs.
Maintained up-to-date knowledge of customer buying habits.
Time management ability
Money handling and budget coordination
Outgoing and enthusiastic
Cash management
Customer service
Program development and management
Strategic leadership
Understanding of human resources
Self-motivated and well organised
Motivational and collaborative team player
Strong verbal communication
Active listening and adaptability
Critical thinking and decision making
Regent High School, London, ENG
As well as the core GCSE subjects (Maths, English and Science),I had also taken an interest and studied GCSE Sociology,Geography and OCR Cambridge Nationals Certificate in Information Technologies.
I have also enrolled in a 2 year vocational course: NCFE CACHE Level 2 Certificate in Child Development and care.
I will be Continuing education in Regent High Sixth Form to study A-Level Biology, Chemistry and Maths.