Project Manager/Agile Coach/scrum Master/Program Manager
Resume:
Mithra Madhavan, PMP, CSM, ICP-ACC, SASM
puja@*bstaffing
Summary:
Result oriented professional with 14+ years of experience in Management, with a strong work ethic and strategic thinking.
oProject Management
oAgile Methodologies
oProcess Improvement
oRequirements Management
oProject Management Office
oPlanning & Scheduling
oVendor Management
oPerformance Monitoring & Reporting
oRelease Management
oRisk Management
Strong experience in implementing end-to-end applications in Waterfall and AGILE methodology (Scrum, KANBAN and SAFe). Worked in all phases of implementation - initiation, planning, designing, building, testing, UAT, production launch and post launch support
Experience in implementing Release Management process for a large financial institute
Experience in Digital platforms - Mobile/Web Application, Big Data, Enterprise Content Management Applications and Video Player Development. Adaptable to emerging technologies
Accountable for budget, scope, schedule, delivery and release management of projects, in fast-paced environment
Proven ability to bridge technology and business goals to provide productive solution. Ability to analyze and implement Process improvements as necessary
Led interdisciplinary/cross-functional teams, distributed globally, to develop and deliver projects
Effective leader who motivates and builds synergistic teams that achieve peak productivity levels
Facilitated weekly/monthly status review meetings to keep stakeholders, executive staff and team members apprised of goals, project status, resolving issues and conflicts.
Proven ability to communicate and work with staff at every level of the organization
Experience in Finance, Healthcare, Manufacturing and Energy & Utilities and Media
Exceptional planning and presentation skills with attention to details in delivery
Excellent analytical, problem-solving, and decision-making skills
Education & Certifications:
B. Tech in Information Technology, University of Madras, India - 2003
Project Management Professional (PMP)® [License#: 1871024]
Agile Coach (ICP-ACC)
SAFe Advanced Scrum Master (SASM) [License#: 764*****-****]
Certified Scrum Master (CSM) [License#: 302757]
IASSC Lean Six Sigma Green Belt (ICGB) [In Progress]
Career Summary
Project Manager / Agile Coach Prudential Financial, New Jersey (Jun 2019 – Present)
Project: Customer Office – LEAP and PruDB (Web Development & Big Data)
Guided and coached the Scrum team on Agile Principles and Values
Managed all phases of project delivery from concept to production, coordinating with platform teams, handling communication and reporting, monitoring progress on development & deployment
Assisted in scoping and determining milestones and schedules for platform team projects, getting buy-in from each team and coordinating deliverables and timeline cross-functionally
Leading, coordinating, facilitating and guiding all Scrum Ceremonies - daily stand-up, sprint planning, sprint demo, sprint retrospective, and product & sprint backlog grooming
Assisted in creating useful, reliable, and practical forecasts for delivery sprints and releases
Mitigated project risk through frequent cross-functional interactions to discuss project challenges and setting realistic expectations with internal project teams, external clients, as well as 3rd party providers
Facilitated the Release Management. Oversaw pre and post release tasks to ensure adherence to quality control processes. Reviewed CR’s, Release plans, coordinated the release and post launch monitoring
Helped lead the team in order to best utilize capabilities, to maximize self-organization, and to drive product goals
Project Manager / Scrum Master NBCUniversal Media (Jul 2017 - Jun 2019)
Project: Wed VOD & LIVE Player Implementation (Web Development & Release Management)
Worked with Program Management, Product Management, Engineering and multiple Stakeholders in Scaled Agile Methodology (SAFe 4.6)
Implemented the VOD and LIVE players on NBC.com and all the websites of channels associated with NBC - USA, SYFY, Bravo, Oxygen, NBC Universo, Telemundo, E!, MSNBC
Mentored and coached the team in Agile Framework and Best Practices. Provided the highest level of support to the team using a servant leadership style and leading by example
Facilitated the Scrum Rituals – Daily Stand Up, Grooming, Sprint Planning, Review Retrospective. Facilitated PI planning
Managed multiple small- and large-scale initiatives simultaneously, with varying degrees of complexity and varying & tight Timelines. Managed end-to-end project implementation - Original concept through delivery
Identified and managed Internal and External project risks to help resolve dependencies, blockers and conflict. Track the risks until mitigated
Planned, scheduled and tracked project milestones and timelines and deliverables. All the work effort is tracked in JIRA
Defined project success criteria and conducted retrospectives to create recommendations report to identify successful and unsuccessful project elements
Presented detailed weekly/monthly reports to Executive & Senior Management and Stakeholders
Facilitated release activities and defined and managed change control processes for development and release readiness criteria
Lead the end-to-end release workflows and detailed steps - to ensure on-time and effective delivery
Participated in PM forums and Process definition/improvement and contributed to Best Practices as part of the Project Management Office
Program Manager / Agile Coach Moodys (Dec 2016 - Jun 2017)
Project: Credit View 2.0 (Web Development)
Implemented multiple modules in Web Based application – Credit View 2.0 using Scaled Agile Methodology (SAFe 4.5)
Worked with Business, Product Management and Engineering to successfully implement the defined scope, agreed cost & schedule
Collaborate with the Product Owner on project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
Provided estimation and planning across the project lifecycle resulting in project plans and detailed project tracking controls
Applied Risk Management methodologies to assess technology risks and ensures all identified project risks have been mitigated
Presented weekly/monthly reports, that reflect the status and health of the projects to the senior Management and stakeholders. All the work effort is tracked in Rally.
Participated in PM forums and contributed to Best Practices as part of the Project Management Office
Release Manager Morgan Stanley (Mar 2015 - Nov 2016)
Project: DPRM (Web Development & Release Management)
Implemented the Desktop Release Management Process
Plan release windows and cycles across a portfolio of products
Established standardized release process with adequate checks and balances in order to minimize release regression affects
Negotiate, plan and manage all release activities
Provide release coordination and communication before, during and after deployments
Serve as the liaison between internal/external teams and keep all parties informed of project updates, decisions, actions, issues and risks
Agile Project Manager / Scrum Master Everyday Health (Aug 2014 – Mar 2015)
Project: Premium Services (iOS, Android & Web 3.0)
Implemented and maintained Mobile Application & Web 3.0 and facilitated all the Scrum ceremonies
Work closely with Project Management Office, Product Management and Engineering
Agile Project Manager / Scrum Master Agero (Feb 2014 – Jul 2014)
Project: Roadside Connect (iOS, Android & Web 3.0)
Implemented and maintained Mobile Application & Web 3.0 and facilitated all the Scrum ceremonies
Participated in app’s performance review with vendors
Agile Project Manager / Scrum Master FedEx (Apr 2013 – Jan 2014)
Project: Enterprise Document Management (Enterprise Content Management)
Implemented the Document Management system using Documentum and facilitated all the Scrum ceremonies
Agile Project Manager / Scrum Master Credit Suisse (Feb 2012 – Mar 2013)
Project: IBD Document Management System (Enterprise Content Management)
Implemented and managed the Document Management system – IBD Document Management System, using Documentum
Project Manager Moodys (Nov 2010 - Jan 2012)
Project: DBA & Middleware Support (Enterprise Content Management & Middleware)
Managed globally distributed team for Production Support/Maintenance and Development teams for FileNet, MQ, Data Warehousing, ETL, WebSphere, Cognos
Created process improvements with release procedures, to make the process more repeatable, consistent, and less error prone
Project Manager Syntel Ltd (May 2009 - Oct 2010)
Project: Capital Markets Portal (Enterprise Content Management)
Implemented and managed the Document Management system – Capital Markets Portal, using Microsoft SharePoint
Technical Project Manager United Chemicals Belgium (UCB) (Jan 2008 - Apr 2009)
Project: INSITE.UCB (Enterprise Content Management)
Implemented and managed the Web Content Management system – INSITE.UCB, using RedDot
Technical Project Lead GlaxoSmithKline (Oct 2006 - Dec 2007)
Project: WISDOM (Enterprise Content Management)
Implemented the Document Management system – WISDOM, for a Regulated project using Documentum WebTop 5.3
Software Programmer Hewlett Packard (Aug 2004 - Sept 2006)
Project: WRITE4HR (Enterprise Content Management)
Implemented a Web Content Management system - Write4HR, using Documentum Web Publisher 5.3
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