Food Safety Customer Care

CATALINO O. BARDE JR.

Email: *********@*****.***.**

Phone No: +971*********

OBJECTIVES

●To seek a position which provides challenging tasks and opportunities to increase my responsibilities with a career path of advancement

●To be fully employed and be able to maximize my full potentials as a working professional

SUMMARY OF QUALIFICATIONS

●HACCP Level 3

●Excellent decision making, critical thinking, organizing and planning.

●Flexible, challenging- self-motivated with the ability to work independently and to learn quickly.

●Excellent supervisory skills

●Extensive knowledge of food preparation safety standards

●Strong problem-solving skills and excellent complaint resolution

●Trained staff in safety and sanitation

●Ensured all food safety and service guidelines were followed

●Training with Certificate-Supervisor

●EFST(AbuDhabi)

●QHSE Best Employee Award

●Hardship Award.

ACHIEVEMENTS

Standard Award (2003 & 2004)

Employee who at all times adhered to ALTZAJ standards, operations and procedures.

Employee who is conscientious and has the right attitude.

Employee who possess excellent qualities and an asset to the company.

Outstanding performance as Bracing Person

Employee of the month, twice in NCC

RESPONSIBILITIES

Staff Management.

Cost Control.

Monthly Inventory

Implementation of QHSE procedure(IMS)

Menu planning.

Restaurant service monitoring.

Ensuring high standards in terms of hygiene and quality.

Customer Care.

Achieve the High Sale.

Reporting to Operation Manager.

PRESENT EXPERIENCE:

F

1.National Catering Company LLC – Abu Dhabi – UAE

As Unit Supervisor June 11, 2009 to Nov. 15, 2019

Food Safety Services & Facilities Support Services (KSOP)

Health & Hygiene

IMS, OHSAS Awareness;

Customer Co Ordination

Chemical Handling; Work Safety

Sanitation Standard Operation Procedures(SSOP)

Staff Welfare

Kitchen & Dining Hall Supervising

Duty Roaster

2.Taza Barbeque Chicken-Sterling Co, Doha Qatar

As Supervisor/Unit Incharge - August 9, 2004 to August 9, 2008

Training & Supervising new staff

Maintaining food cost.

Maintaining excellent customer service to achieve high sale.

Maintaining cleanliness inside & outside restaurant.

Schedules so that the Restaurant has sufficient manpower at all the times.

Meet,greet,seat and farewell customers at the restaurant.

Report regularly on the above activities to the operations manager.

3.Taza Barbeque Chicken - Dubai United Arab Emirates

As Waiter(Team leader) May 7, 1999 to March 2, 2004

Maintaining taking orders from the customer sale.

Responsible in maintaining excellent customer service.

Performs task assigned by the manager.

Responsible in serving food / drinks.

Assist in training new staff.

4.Mary Medriatrix Medical Center-Lipa City

As Attender Oct 17, 1994 to April 24, 1999

Responsible for monitoring patient’s need for wheelchair.

Responsible in maintaining good service towards the patients.

Provide assistance to the scheduled nurse.

Perform task assigned by the head.

EDUCATION

High School - Judge Juan Luna High School - Batangas-1990-1994

Degree in Hotel Restaurant Management – Under Graduate

LANGUAGES SKILLS

English, Tagalog, Arabic

PASSPORT DETAILS

Passport No : P8993121A

Place of Issue : PCG DUBAI

Expire Date : 02 OCT 2028

Date of Birth : 23-09-1976

PERMANENT ADDRESS: Sta, Cruz, Rosario, Batangas City, Philippines.

DECLARATION:

I do hereby certify that the above information are true and correct to the best of my knowledge and behalf.

Signature,

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