Sales Executive
Resume:
Sep. **** Executive - OBT Sales
Nov. **** Makemytrip, Gurgaon, Haryana
Taking care of queries coming via phone calls, chat and web.
Working on the package requirements of the
customers and responsible for the same to share the package on stipulated time.
Responsible for making the lead to convert into sales.
Hand over it to post sales and coordinating with customer when they were back with explored
memories after his travel.
SHIVAM MISHRA
Inside Sales Operations &
Business Development Strategy
Professional
Having good understanding of Business and experience into Sales & Operations. Demonstrated expertise in B2B & B2C segment in Tourism Industry for Domestic & International holiday destination consultation and sales with extensive customer support. Looking for an opportunity into Marketing, Business Development and Sales Growth having an eye on IT, Ed-tech, Manufacturing & production, Real Estate or FMCG Sector. Education Work Experience
Graduated Master of Tourism Administration
2016 Banaras Hindu University Varanasi.
Graduated Bachelor of Science (Vocational).
2013 DR. B. R. Ambedkar University Agra.
Graduated 10+2
2010 M. D. Jain Inter College Agra.
U. P. Board.
Personal Skills
Comprehensive problem-solving abilities.
Excellent verbal and written communication skills.
Ability to deal with people diplomatically.
Willingness to learn.
Team facilitator as well Individual performer.
Professional Skills
Having Good knowledge of the world geography &
Long-haul destination specially in Europe.
Sales & Operations skills (B2B & B2C)
Knowledge of Amadues (one of the GDS useful for
booking airline tickets).
Itinerary & Costing skills for Tour Package creation.
Customer retention & relationship management.
Cross selling, Up-selling and industry research.
Business analysis & strategy.
New business development.
Languages
Hindi – Native
English – Fluent
About me
I am very fond of listening to music, Playing chess, Love to watch cricket matches but not a geek, I prefer to watch short videos or movies rather reading books and last but not the least is I love travelling. Currently I am looking for better, Challenging and stable opportunity and if you find me suitable for any respective openings you have, I would love to hear from you to discuss further. Declaration
I hereby declare that the above written particulars are best of my knowledge and belief.
*****@*******.***
New Delhi
linkedin.com/in/shivam
Mar. 2018 Reservation & Sales Executive
Sep. 2018 Elevate Holidays (DMC for UK & Europe)
Gurgaon, Haryana
Package Selling of UK & Europe for Indian & Middle - East Agents.
Taking care of Sales & Post Sales & responsible for generating profit revenue for the company.
Dec. 2015 Booking Executive & Sales Support
Dec. 2017 Crazy Holidays, Bangalore. Karnataka
Negotiating/comparing rates from the different
supplier.
Sales Support to Marketing Team for educational
group tours (GIT) Domestic & International packages.
Booking of the hotels, transport, guide another
services.
Briefing the tour leaders before the trip starts.
Worked as Tour Manager.
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