Name :- Jyoti Tewatia
Contact No :- 941******* Email:- *************@*****.***
OBJECT
I can prove myself worthies of your choice with high level of hard work along with interpersonal skills and cooperative behavior to work in challenging environment which provide me ample opportunities and personal development.
Presently working with
Dtwelve Spaces Pvt. Ltd. (Stanza Living), Greater Noida –Administration MAY 2018 – PRESENT
Work Domain:-
●Procurement Management, Vendor Management, Housekeeping & Security Management & Assets Management, Responsible for Billing, Organizing, Cafeteria management.
●Supervision of stationery issuance and records as well as mails/courier operation.
●Telecommunication/Electricity billing and payment co-ordination, day to day office maintenance service co-ordination/supervision.
●Planning & Organizing, Cafeteria management, Housekeeping & Event Management.
●Co-ordinate with the students and parents. Set up all admin. policies and procedures. Co-ordination for office Meetings/events/get-together.
●Keep track record of AMC agreements, renewals, etc. Complete end-to end facility management. Maintenance and procurement of stationery, housekeeping material, any other admin. related material or as assigned to the admin. department.
●Keep proper records of Fixed Assets, maintenance of vehicle log book, etc.
●Supervise support staff and their work, maintain their roster and attendance on a daily basis.
●Manage maintenance, repair & replacement of office equipment, appliances, furniture, furnishings, vehicles, etc. Coordinate with various departments for admin. related requirements
SKILLS
Have sound knowledge of office computer which includes MS Office.
Team handling,Time management,Self motivation.
Good Communication skills, Honesty, Flexibility, hard working.
Past Experience
Brahmanand Group of Institutions, Bulandshahr - Office Administrator
JANUARY 2017 - APRIL 2018 and AUGUST 2015 - JUNE 2016
● Co-ordinate office activities and operations to secure efficiency and compliance to company policies, Supervise administrative staff and divide responsibilities to ensure performance
●Manage phone calls and correspondence (e-mail, letters, packages etc.) Create and update records and databases with personnel, financial and other data
●Track stocks of office supplies and place orders when necessary, Submit timely reports and prepare presentations/proposals as assigned.
●Assist colleagues whenever necessary,Handling Man power,Training And Development Sessions, Maintain academic as well as office records, Counselling of Students for admission Maintaining Housekeeping.
Kailash Helthcare Pvt. Ltd., Khurja – Front Office (OPD Incharge)
JULY 2016 - JANUARY 2017
To handle both inbound & outbound calls.
To educate the people calling about the facilities offered by the hospital.
To transfer the incoming calls to the correct extension.
Proper diversion or handling of calls in case the person is not available.
Ensure prompt handling of calls with due attention.
To handle appointment calls for doctors, radiological test & preventive health packages.
To handle emergency codes e.g. code blue.
Case escalation and ensure customer satisfaction at each interaction.
To update / reschedule doctors / radiological slots in the appointment software.
Handle web queries.
Give proper information to their subordinates regarding new campaigns and conversations.
Make daily MIS report & total calls data per day.
Handling of call centre operations in the absence of RM.
Dynamic Stars Pvt. Ltd., Greater Noida - Office Administration
JUNE 2014 - JULY 2015
●Responsible for Billing, Organizing, Cafeteria management.
●Supervision of stationery issuance and records as well as mails/courier operation.
●Telecommunication/Electricity billing and payment co-ordination
●Day to day office maintenance service co-ordination/supervision.
EDUCATION
SHIATS University, Chhattisgarh – MCA,JUNE 2010 - JUNE 2013
Guru Ghasidas University, Bilaspur - B.Sc (Bio),JUNE 2007 - JUNE 2010
New Lancers Sen. Sec. School, Sikandrabad - 12th,2007
New Lancers Sen. Sec. School, Sikandrabad - 10th,2004
PERSONAL INFORMATION
Date of Birth : 21st Jan 1989
Father’s Name : Late Mr. B.P. Tewatia
Marital Status : Single
Gender : Female
Nationality : Indian
Language Known : Hindi, English
Add : Village Nangla ber,,PO kalchhina,Modinagar, Ghaziabad,,Uttar Pradesh.
Declaration
Should I given an opportunity to serve in your esteemed organization, I assure you that I will discharge my duties with zeal and enthusiasm to my superiors
Date: / / (Jyoti Tewatia)