Pharmacy Customer Service

ELIZABETH OLIVAS

*** ******* ***

Los Angeles, CA 90004

E-mail: ********@***.***

Phone: 323-***-****

Objective: Desire a Pharmacy Tech position with company. Offering exceptional customer service skills and profound knowledge of prescriptions and medicines.

Qualifications

Basic Computer Skills (Microsoft Outlook, Microsoft Windows XP, Excel, Word)

Bi-Lingual (English/Spanish) -Spanish speaking

Self-Starter with the ability to work independently

SAMARITAN MEDICAL PHARMACY 1/2019- Present

Customer service

Medical terminology

Data entry prescriptions.

Filling and dispense medications

Call doctor’s office for refills and prior authorizations

Cashier

Inventory

Roxsan PH 465 N ROXBURY DR B HILLS CA 90210 07/2012- 2018

Experience in providing assistance in pharmacy billing and prescriptions processing.

Medical terminology, pharmacy calculating.

Medical Insurance claims processing.

Customer Services

Follow prior authorization, insurance billing worker compensation.

CVS Pharmacy, Store #9660 Los Angeles, CA 2/ 2000 - 6/2012

Customer service, helping customers, cash register, inventory, ordering, answering phones.

Responsible for the collection of patient specific data regarding drug utilization and medical status.

Communicating with plan member and medical providers by phone and provide information regarding individualized medical status and drug utilization.

Ability to read and fill prescriptions accurately.

Fast and accurate drug counting skills.

Ability to package medications, label medications, and mail prescriptions.

Accuracy in Third party insurance billing and troubleshooting, ability to maintain all related records, logs, and any other related files, and check the pharmacy for accuracy in restocking)

I have knowledge of pharmacy laws and procedures and work in accordance with local, state, federal, and company regulations.

Parking Attendant City of Beverly Hills 1998-2000

Costumer service

Responsible for safety parking customer vehicles

Cashier, controller on cash register.

Education

Donald Vocational School, Los Angeles, CA 09/2000

Pharmacy Technician, Los Angeles, CA 1999

Los Angeles City College General Education 1993-1995

ESL Classes, Metro Skill Center 1995-1998

Hiset 2019

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