Manager Sales

CAREER SUMMARY

Management Leader with **+ years of focused administrative assistance and customer-based experience, including business operations, resulting in significant sales revenue increases

Oversaw 60 employees by implementing company directives to attain sales goals, resulting in an annual sales revenue of $10M

Onboarded and coached 13 Business Managers to support company-wide teams on procedures, performance, and client relationship cultivation, leading to consistent goal achievement and executive buy-in

Recognized for delivering innovative ideas, achieving the “Magic Six” award in 2013 CORE COMPETENCIES

* Language Skills: Russian (Fluent), Spanish (Spoken) * Project Management * Operations * Professional & Cross-Functional Collaboration * Goal Development & Attainment * Expense Management * Training * Conflict Resolution * Seminar Coordination * Time Management * Relationship Building * Salsum * Kronos Scheduling * Outlook * Microsoft Office Suite PROFESSIONAL EXPERIENCE

CVS HEALTH – SHERBORN, MA

Regional Administrative Assistant 2018 – Current

Lead the District Administrative Assistants by delegating regional projects and coaching them on report processing, leading to accurate and consistent content development

Manage administrative tasks, including creating, editing, faxing, photocopying and filing documents, phone management, mail processing and delivery, and scheduling meetings and travel obligations, directly supporting the Region Field Leader

Develop meeting and travel materials for presentations through research, providing professional information

Write and distribute correspondence to leaders, stores, colleagues, customers, and business partners, allowing for additional communication lines

Regulate office supply inventory by ordering essential materials, reducing unnecessary costs

Prepare and process company invoices and expenses, ensuring for adequate financial management

Initiate communication across departments and with customers, leading to relationship cultivation

Coordinated the scheduling, ordering, printing and copying materials, and room setup, effectively preparing for Region meetings

Create and oversee databases and spreadsheets, effectively analyzing, organizing, and delivering operational reports

Liza Rosenberg

617-***-**** ********@*****.*** Sherborn, MA

MACY’S / CLINIQUE – BOSTON, MA

Account Manager, New England Central/North 2012 – 2017

Oversaw 60 employees by implementing company directives to attain sales goals, resulting in an annual sales revenue of $10M

Liaised between Macys and Clinique by communicating expectations regarding sales goals, market calendar program delivery, new hire training, team development, and counter image standards, providing enhanced performance

Onboarded and coached 13 Business Managers to support company-wide teams on procedures, performance, and client relationship cultivation by engaging in store visits, providing constructive feedback, creating development plans, and implementing morale driving contests, leading to consistent goal achievement and executive buy-in

Recognized for delivering innovative ideas, achieving the “Magic Six” award in 2013

Maintained weekly, monthly, and annual goals and expectations through cross-collaboration among internal teams across various locations, ensuring for exceptional performance

Integral to seminar implementation, managing all the logistics for events, conferences and workshops and onboarding new products and campaigns, training staff on product knowledge and sales skills development

Managed monthly report analysis to compare districts, top competitors, and high-end products, leading to an enhanced competitive advantage

Business Manager, Downtown Crossing 2011 – 2012

Led a team of 12, attaining various company goals, generating a sales revenue of $1.8M+ annually, resulting in a 9.6% increase in 2011

Trained new and existing employees on procedures and clientele relationship cultivation

Maintained customer and associate interactions, providing product knowledge and resolving all conflicts, leading to a positive environment

CLINIQUE AT BLOOMINGDALE’S – CHESTNUT HILL, MA

Business Manager 2008 – 2011

Managed a team through goal attainment, training on relationship management and operational procedures and addressing conflicts constructively, resulting in an annual sales revenue of $600K+, leading to a 10% increase in 2010

FOOTHILLS KUMON CENTER – TUCSON, AZ

Chief Office Manager, North America 2007 – 2008

Oversaw 4 assistants within the company office, executing new organizational systems to increase efficiency, and performing orientations to new families, providing an effective operational environment CACHE AT LA ENCANTADA MALL – TUCSON, AZ

Assistant Manager 2005 – 2006

Managed and trained new associates on all operational procedures, including audits, inventory regulation, scheduling, customer relations and financing, providing effective business productivity ADDITIONAL EXPERIENCE

ESTEE LAUDER AT DILLARD’S TUCSON MALL – TUCSON, AZ Beauty Advisor 2006 – 2007

EDUCATION

UNIVERSITY OF ARIZONA

BA, PSYCHOLOGY

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