Assistant Customer Service
Resume:
BADRU BALIKIS MORENIKEJI
*, *********** *****-**** ***-stop ************@*****.***
Oke-ira, Ogba Lagos State. 070********. 081******** Female Nigerian March 11, 1999
https://www.linkedin.com/in/balikis-
badru-6480801a8
PROFILE SUMMARY
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering one year of experience providing quality administrative support to clients.
Multi-talented Administrator consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
CORE SKILLS/COMPETENCIES
• Exceptional Interpersonal and Communication Skills (Written and Verbal)
• Strong Customer Service Orientation • Proven Sales and Marketing Expertise
• Planning and Organizational Skills • Multiple Priorities Handling
• Relationship and Time Management • Excellent Level of Attention to Details
• Self-Motivated and Target Oriented • Effective Team Player and Time Management
• Project Management • Administrative Efficiency
EDUCATION
COVENANT UNIVERSITY – Otta, ogun State 2015 – 2019 B.Sc (BA) – Business Administration (Second Class honors) DARMAN MODEL COLLEGE – Lagos State 2010 – 2015
Senior School Certificate Examination (SSCE)
TRAINING & CERTIFICATION
National Youth Service Corps [NYSC] – Discharge Certificate 2020 Covenant university graduate Certificate
Nominated for Most industrious at Covenant university Member of CUBASA (covenant university business administration student association).
Valisimo Fashion school (training)
2019
2018
Star student at DARMAN MODEL COLLEGE 2014
WORK EXPERIENCE
DE-TAJ SCHOOLS - Ogba, Lagos
Administrative staff
May 2018 – August 2019
• Work closely with the project manager to ensure smooth running of projects
• Monitor work progress and prepare weekly report of the status of each assignment
• Coordinate various components which contribute to project delivery in timely manner
• Ensure work ethics are maintained to the highest level
• Successfully maintained a professional and cordial teacher/student interactions
• Applied positive reinforcement method to redirect negative behaviors from students KEY ACCOMPLISHMENTS
• Exceeded all Key Performance Indicators [KPIs] surpassing all designated targets
• Earned reputation for consistency and timely delivery of work under minimal supervision Page 2 Badru Balikis Morenikeji
• Consistently commended for great interpersonal skill and coming up with solutions to problems
• Developed ability to successfully work in a team. FAARI fashion x Lifestyle ogba, Lagos.
Co-Owner /Creative Director
Jan 2019- till date
• Present our products to a wider audience
• Update our customers on the new items and maintain customer relationships.
• Promotion of the online platform to connect with new customers. KEY ACCOMPLISHMENTS
• Delivered efficient and quality services consistently
• Present items to a wider audience as needed as well as monitor progress
• Create new designs and new styles.
MINISTRY OF BUDGET AND PLANNING- Agodi, Ibadan
Secretary (youth corper)
Jan 2020 – Nov 2020
• organized virtual assistant dedicated to improving accuracy and efficiency
• Update staff and keep all interested parties informed on the progress of projects
• Present project to a wider audience as needed as well as monitor and report progress
• Ensured compliance with company’s standard and principle KEY ACCOMPLISHMENTS
• Earned reputation for strong work ethics, honesty and 100% commitment to given task
• Delivered efficient and quality services consistently
• Recognized for exceptional problem solving and motivational skills INTEREST & ACTIVITIES
• Meeting people and engaging in light body exercises to keep fit
• Drawing and painting.
• Fashion enthusiast.
• Fashion designer.
• Love playing Volleyball
REFEREES
Available on request
Contact this candidate