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Employee Relations Manager

Location:
West Des Moines, IA
Salary:
75000
Posted:
August 24, 2020

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Resume:

Dear Hiring Manager:

Thank you for the opportunity to apply for this position and to briefly share a few details about my experience with you.

After spending over 6 years working in various roles within Human Resources as an HR/Training Coordinator, HR Manager, Employee Relations Consultant and as a Conduct Management Investigator, I am looking to move back into a production supervisor/manager role.

Prior to my time in HR, I spent four years as a Production Supervisor with Hormel Foods, assisting with the start-up of their brand-new facility in Dubuque, IA in 2010. At that location I supervised several different departments on both second shift and first shift. As a production supervisor with Hormel Foods, I continued to develop the leadership skills I learned in the Marine Corps and, as my resume shows, I led multiple departments and projects while fostering a culture of safety and teamwork. I continued this pattern into my HR career.

I believe the additional knowledge I have gained through my HR experience will allow me to be an even better asset, as I can apply not only my production leadership skills, but also my HR skills, such as employee relations, safety management, interviewing/hiring, training and development, and employment law. I can also be an asset by assisting your HR team and team whenever needed.

My front-line leadership experience combined with an understanding of HR best practices has contributed to my ability to deliver exceptional results. As my training, experience and resume demonstrate, I am committed to creating top performing teams and developing and/or improving a workplace culture where employees are engaged, successful, and continuously improve.

Please contact my cell phone at 864-***-**** or email at adfjpo@r.postjobfree.com to set up a meeting.

Sincerely,

Jared Lee

Professional Summary

Skilled and dedicated Management Professional with a strong background in Human Resources and Production Management.

Production Management

GMPs, SOPs, USDA/FDA compliance

Employee Relations

Team/Department Supervision and Leadership

Employee Appraisals & Evaluations

Recruiting

Risk Mitigation

Safety Training and Management

Performance Management

Organizational, Employee and Team Development

Training & Development

Employment Law (FMLA / ADA / EEO / WC)

Orientation, On-Boarding & Retention

Benefits Management

Professional Experience

Wells Fargo Bank (started as contract employee through the palmer group)

Employee Relations Consultant, Nov, 2017 – April, 2020

Fact Finding, Ethics, and Dispute Resolution Team, Wells Fargo Corporate, Des Moines, IA Home Mortgage office

(As of July 2019, the job role has changed slightly due to an internal re-organization and I became a member of the Conduct Management Enterprise Investigations Team. In this position I investigated allegations of favoritism, bullying, retaliation, and improper sales pressure by managers. The job functions remain similar to those outlined below.)

Actively manage a caseload of 30-40 cases from team members across the enterprise.

Conduct team member interviews, maintain accurate documentation of activities, enter into the ‘HRHD’ & ‘EAP’ ER management systems in a timely manner

Conduct employee conflict and dispute reviews to include corrective action and performance reviews

Review and research employee claims of Title VII violations by peers or managers

Review and research employee allegations of policy violations by peers or managers

Review and research employee allegations or ethics violations by anyone within the organization

Provide counsel and assistance to employees and all levels of management to help facilitate a resolution between the team member and the subject of the complaint / issue

Exercise judgment within broadly defined policies and practices

Responsible for the communication, guidance and education of core and common Employee Relations policies

Provide support and consultation that champions company policy, vision and values, while maintaining a focus on risk mitigation

Act as an independent, confidential resource providing clients with analysis of facts, conclusions and recommendations as appropriate

Collaborates with other department such as HR Business Partners, the Law Department, and/or Internal Investigations.

Recommend or take appropriate actions to address concerns as needed

Mrs. Clark’s Foods

Human Resources Manager, Oct, 2016 – Nov, 2017

Mrs. Clark’s Foods plant, Ankeny, IA (and oversee HR at Alljuice plant, Hendersonville, NC)

Responsible for all aspects of Human resources for our Ankeny, Iowa location (Mrs. Clark’s Foods) and our Hendersonville, NC location. Work closely with our Alljuice plant in Madison, WI to provide insight for HR issues and hiring of management employees). Responsible for advertising, interviewing and hiring for both management and hourly positions, managing temp agency contracts, conducting orientation, training, safety, conflict resolution, managing all benefits programs (Health, Dental, STD, LTD, FMLA, WC, liability insurance, 401K, PTO, vacation, etc.), records keeping, and policy enforcement. Responsible for writing new policies and updating current policies.

Key Results:

Fostered a teamwork/open-door communication environment conducive to positive dialogue across the organization

Developed new employee handbook

Updated Safety Program

Started safety committee and began monthly safety training

Revamped attendance policy and initiated a bonus system for good attendance.

Improved communication between management team members, HR and accounting/payroll

Hormel Foods Corporation

Human Resources Coordinator, Jan, 2014-Oct, 2016

Osceola Food, LLC Plant, Osceola, IA

Responsible for advertising, interviewing and hiring team members for all plant positions, working with senior management to create HR policies and procedures, developing and coordinating orientation and training programs for all team members, and managing personnel records. I handled many HR generalist responsibilities, conducted campus interview schedules at selected colleges and universities (career fairs) for management positions, determined and prioritized training needs for the facility, maintained positive employee labor relations, assumed the responsibilities of the Human Resource Manager when absent. I managed the affirmative action, FMLA/STD, and benefits programs at the plant, managed discipline tracking, investigations, and consistently enforced company policies and regulations, negotiated conflict resolution, and ensured accurate and timely records keeping and data entry to our HRIS and file systems.

Key Results:

Led effort to increase staff during facility expansion (from 720 to over 900 employees within 9-month time period)

Developed new orientation and training program for new management and hourly employees

Fostered a teamwork/open-door communication environment conducive to positive dialogue across the organization

Developed relocation assistance program to foster recruiting maintenance technicians

Developed maintenance development / education program in conjunction with South Western Iowa Community College

Brought Supervisor Drug and Alcohol training into compliance with Iowa law

Developed new employee evaluation and tracking process in effort to reduce turnover

Revised job descriptions for all departments

Led effort to utilize tax benefits under the Iowa 260E program, acquiring a $500,000 tax credit over a ten-year period

Production Supervisor, Apr 2010 – Jan 2014

Progressive Processing, LLC, Dubuque, IA

At Hormel Foods’ newest production facility, I was responsible for training crew members and facilitating the startup of second shift production in my department. I trained, mentored and coached this new department and shift to achieve results in safety, quality, and productivity. During my time at this plant, I supervised the canning and fill line departments, packaging department, and retort processing departments to achieve safety, productivity and quality goals.

Key Results:

Played key role in 2 successful campaigns to prevent unionization of workforce by Teamsters and UFCW

Developed daily schedules and assignment for all 2nd shift production employees (app. 70)

Supervised various departments/teams ranging from 4 to 25 team members

Led DMAIC project to increase packaging line productivity & cleaning process resulting in 5.2% overall productivity increase

Led DMAIC project which yielded a savings of over $144,000 annually on tray fill line and a subsequent breakout project which yielded an additional 57% delay reduction in fill line startup/setup delays.

Participated in Kaizen Blitz which yielded a 50% reduction in plastic tray waste

Completion of STOP – DUPONT safety program with no injuries in my departments over a 3-year period

Enforced company policy, USDA regulations, HACCP compliance, GMP compliance, & OSHA compliance

Verified daily inventories through AS400 and physical inventory counts

Initiated process, department, procedure and safety improvements

Develop and write equipment SOPs and operator checklists for new plant start-up

Recorded and verified employee payroll/attendance records

Approve and review vacation schedules and plan accordingly

Completed Better Process Control training and HACCP Authority training

United Stated Marine Corps Reserve

Ammunition Technician, Nov 2002 – Nov 2010

Served back-to-back tours in support of Operation Iraqi Freedom

oBase Security, Provisional Rifle Company, Camp TQ, Al Anbar

oUsing Unit Ammunition Technician, H&S Battalion, Camp TQ – Responsible for all ammunition needs for the Battalion

Leadership roles included:

Fire Team Leader

Squad Leader

Assistant Platoon Sergeant

Platoon Sergeant

Company Events Coordinator

Company Training NCO

Relevant Military training and experience:

US Army Ordnance, Munitions, and Electronics Maintenance School: Ammunition Technician Course, Redstone Arsenal, Huntsville, AL

Staff Non-Commissioned Officers Academy, Sergeants Course, Marine Base, Quantico, VA

Completed over 20 correspondence courses from the Marine Corps Institute

Spartanburg Steel Products

Spartanburg, SC

Press Operator, Oct. 2007- Mar 2010

Key Responsibilities:

Operate several 400-ton progressive and tandem press lines

Overhead crane operator

Education

University of South Carolina, Upstate Campus, Spartanburg, SC

Bachelor of Arts in Interdisciplinary Studies, Dec 2009

Bob Jones University, Greenville, SC

Studied Bachelor of Science in Nursing. Transferred after first semester of senior year to University of South Carolina Upstate.

Professional Development and Training

Compensation and Benefits

Employee and Labor Relations

FMLA

Workers' Compensation

Workplace Safety & Security

OSHA 8 hr and 30 hr courses

Effective Negotiation

Leadership Development

Manager’s Training

Effective Communication

HACCP Authority Certified (through Hormel)

Leading with Professionalism and Respect

Leadership and Behavioral Styles

Managing without Authority

STOP for Supervision

Selecting for Success – Interview Training

Better Process Control Certification (LSU)

Diversity and Inclusion

Harassment Prevention

Time Management



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