Assistant Service Manager
Resume:
Work Experience:
Assistant Service Manager
Nissan - Arabian Automobiles Co. 2018 - 2020
M/s. Dynatrade Automotive Group is one of the most respected names in Automotive Products & Services in the region dealing with the servicing of both luxury and premium automobiles in UAE..
M/s. Arabian Automobiles Company(AAC) is the sole distributor of Nissan Cars and Genuine Nissan Parts in Dubai and the Northern Emirates in UAE. AW Rostamani Group is the parent company of AAC.
Deputy Manager
Dynatrade Automotive Group 2010 - 2018
Thomas Joseph Kurien
Summary:
A self-motivated professional with the ability to work under pressure and adhere to achieving more than monthly set targets holding more than 27 years of experience under automotive dealership After-Sales Arena.
Contact Info:
Mobile:
Email:
************@*****.***
LinkedIn:
linkedin.com/in/thomas-joseph-
kurien-878b94137
Location:
Dubai, UAE
Languages Spoken:
Arabic
English
Hindi
Malayalam
Tamil
Skills & Abilities:
Key skills include Management, Team Building, Technical Support, Warranty and Policy.
• Complete workshop management of Body/Paint and Mechanical section having a workforce of more than 70 technicians including engineers, foreman, mechanics, denters, and painters.
• Repair estimation of accident vehicle including assessing labor charges and parts requirements etc.
• Supervision of data management regarding accident vehicle information collected through service marketing staff.
• Roping in new Insurance companies for more vehicle inflow and coordinating with them/surveyors for accident vehicle surveys and approvals.
• Ensure quality repair of accident vehicles as per Police reports and insurance approvals.
• Co-ordination with the other departments such as Parts, Sales, and Warehouse for support.
• Monitoring procurement of consumables like parts, paints, etc.
• Administration of job progress control system for ensuring committed timely deliveries.
• Customer handling – Ensuring client satisfaction through a customer-relationship building by reaching out to new potential customers and maintaining a healthy relationship with pre-existing clients.
• Ensuring the highest quality of repair status.
• Displayed a tremendous increase in annual service revenue. Deputy Manager
KIA - Saud Bahwan Group LLC 1992- 2010
M/s. Saud Bahwan Automotive is an ISO 9001 company distributing and servicing of renowned automobile brands like Toyota, Ford, Lexus, KIA, Daihatsu and Hino in the Sultanate of Oman.
Workshop Manager
AutoTech - Hindustan Motors 1989- 1992
Chennai, Tamil Nadu, India
Education:
Madras University
Automobile Engineering Diploma [1978—1981]
Others:
- Exposure to SAP & AS400 systems, Oracle operations software.
- Attended various training programs in management/leadership conducted for staff in managerial positions within the companies previously worked in. Personal Particulars:
D.O.B: 14/12/1963
Marital Status: Married
Driving License: Light motor vehicles- UAE, Oman, India Permanent Address: C/o. K. V. Varghese, No.21 Thirunarayana Avenue, Kilpauk Garden, Chennai -600010, TN, India
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