Branch Manager Front Desk
Resume:
DEI, NANA ADWOA SERWA
************@*****.***
PERSONAL PROFILE
An energetic and ambitious young woman with a developed mature and responsible approach to any task undertaken or presented to. As a graduate I have worked in few organization which has molded my managerial and working skills. I have excellent interpersonal skills and excellent in working with others to achieve a certain task on time with excellence. CARRER OPPORTUNITIES
To utilize my knowledge and experiences to build strong brands and also work in an environment that will enable me to broaden my knowledge, build my capabilities and become more efcient and efective in #nding alternative solutions to organizational challenges. EDUCATION AND TRAINING
University of Ghana (2014-2018)
B/A Adult Education and Human Resource Studies
Intercom Programme and Manufacturing co. ltd
(IPMC) (2013)
Software engineering
New Juaben Senior High School- koforidua
(2009-2013)
West Africa Secondary School Certi#cate Examination – General Arts WORK EXPERIENCE
Kingdom Plus FM 101.9(Shiashie)
FM’s receptionist/secretary
Taking in records for the FM
First contact as guests comes on a show
Receiving guests coming on the show
1
Writing of minutes and typing of leters for the FM
Receiving and calling of clients on behalf of the FM. Societe Generalle Ghana (koforidua branch) National Service
Welcoming desk /front desk
First contact as customers walks into the banking hall
Selling of bank products to customers, taking leters on behalf of the branch.
Requisition of ATM cards and cheque books to customer
Checking of balances, delivery of cheque books to customers. Akuapem South District Assembly –Internship (2016) planning department
Assisted with planning in planning programs for the assembly.
Writing minutes for the assembly
Assisted in writing end of month reports
Typing leters and programmes
Adenta Municipal Assembly (Non-Formal Education Division-Internship (2017)
assisted the secretary with the reports writing
Taught as a teacher to persons (Adults) who are learning English
Assisted with the typing of reports.
VOLUNTARY/EXTRA-CURRICULAR ACTIVIITIES
Volunteered in the National Polio vaccination program – Akuapem South District
I vaccine persons under 5 years
Educating parents and guidance the need to immunize their children
Educating people on the efect and danger of polio
Bring in records taken on the #eld
Volunteered in the National Measles Immunization –Akuapem south District
I kept record on what was been done at a speci#c area 2
Writing reports and keeping records of area given
Encouraging community members to partake in the healthy exercise AWARDS & HONORS
Main girl’s organizer (2012/2013)
United Nation Education Scienti#c and Cultural rrganization
(UNESCr CLUB) New Juaben Senior High School
SKILLS
Computer: Microsoft ofce applications (Microsoft rfce Word, PowerPoint and Excel), excellent and very fast with typing
Languages: English, Twi
Managerial/Communication/rrganizational : Conceptual skills, analytical skills, creativity, strong communication skills (verbal and writen), Interpersonal skills, strategic thinking, client centered approach, excellent ability to work in/with teams, organized and detail oriented INTEREST
Reading Christian books and novels, watching of animal documentaries, Interested in issues of business and entrepreneurship, listening to general news on online, radio and TV MEMBERSHIP
Godly Women Foundationn A nonpro#t organization that desires to groom young ladies and provides them with basic necessities. We seek to empower them and direct their paths. 3
REFERENCE
Dr. Francis Gyan Adjei
Senior Lecturer –Adult Education and Human Resource Studies Department University rf Ghana
Mr. Willam Atuah Anakwa
Societe Generalle Ghana
Branch Manager Koforidua
4
Contact this candidate