Manager Assistant
Resume:
PERSONAL DETAILS
Name: Matilda
Surname: Janse Van Rensburg
Nationality: South African
Date of birth: 4 July 1985
Contact Details: 079-***-****
Email: ***********@*****.***
Address: 28 Olifant Singel
Bester
Bronkhorstspruit
1020
Marital status: Single
Drivers licence: Yes, code 8
PROFILE
I am an experienced Front Office Manager with more than 7 years’ experience in the PostNet environment. I am a well presented individual with excellent interpersonal skills, have the ability to work under pressure and am unfazed in a crisis.
Other people have called me self-motivated, a strong team player who has ability to work on my own initiative, which is highly focused and thrives in a dynamic environment, achieving outstanding results. I am commercially aware and have the capacity to identify wider business issues, to think laterally to adapt to business challenges, have a strong business acumen and client services experience, all gained through my experience across many industries.
My CV is attached, demonstrating my capabilities, strengths and achievements. I would be absolutely delighted if you could contact me to discuss how I can make a difference to your organization.
KEY QUALIFICATIONS
1.Home schooled
2.Executive Secretary – Legal
a)Life skills
b)Windows XP
c)Keyboarding conveyancing
d)Microsoft office advanced 2003, 2007
e)General office practice
f)Typing speed development
g)Audio typing
h)Introduction to the study of law
i)Law office practices and procedures
j)Typing skills for executive secretary
SKILLS
1.Strong communication skills
2.Strong leadership skills
3.Client liaison and problem solving
4.Able to work with a large team of people
5.Analytical skills: the ability to apply logical reasoning, gathering and analysing information and formulating a plan of action
6.Microsoft Office 2010
7.Attention to detail
CAREER HISTORY
DATE
COMPANY NAME
POSITION
REASON FOR LEAVING
Feb 2020
To
Present
Get Secure
Sales Assistant
Current
October 2019
To
Jan 2020
PostNet The Grove
Nelspruit
Assistant Manager
Better salary in Bronkhorstspruit
March 2018
To
October 2018
Postnet Zeerust
Shop Manager
Resigned
March 2013
To
February 2018
Postnet Rustenburg Square
Front shop Manager
Manager moved me to Zeerust to open Postnet and provide training at new branch
June 2007
To
April 2010
Studying full time
n/a
n/a
February 2008
To
May 2009
Identity clothing store Vereeniging
Floor assistant
Started studying full time
June 2007
To
January 2008
Fascination Books Vereeniging
Salesperson
Better salary at Identity
August 2006
To
June 2007
Blockbusters Vereeniging
Cashier, stock control
Better salary at Fascination books
August 2002
To
May 2005
Ultra Video Rustenburg
Manager
Moved to Vereeniging
July 2000
To
June 2002
Foodies Rustenburg
Merchandiser
Better salary at Ultra Video
PROFESSIONAL EXPERIENCE
Company: Get Secure
Period: February 2020 to Current
Position: Sales Assistant
Responsibilities
1. Quick Books Knowlage
a. Sales Lady
b. Stock taking
c. Quotations and Invoicing/Admin
Company: PostNet The Grove Nelspruit
Period: October 2019 to February 2020
Position: Assistant Manager
Company: Postnet Zeerust
Period: March 2018 to October 2018
Position: Shop Manager
Company: Postnet Rustenburg
Period: March 2013 to February 2018
Position: Front shop Manager
6 years supervisory experience
Responsibilities
1.IQ system knowledge
a.Sales
b.Invoicing
c.Quotes
d.Override capabilities for staff members
e.Loading of new codes and prices
2.Managing manifest daily
3.Managing and training staff members on processes, systems and equipment
4.Check in and out of parcels on system
5.Daily cash up
6.Dealing with email queries
7.Stock orders and stock management
8.Daily and month end reports to head quarters and owner
9.Meeting with potential customers for extra business
10.Daily management of staff members
11.Daily, weekly and monthly meetings with staff for planning
12.Dealing with customers
13.Booked collections
14.Waybills, flyer bags and stickers management
15.Implementing new improved processes
16.Providing feedback and recommendations to owner to improve service delivery
17.Monitor expenses and receipts
18.Check in and out of parcels on system
19.Bulk sms sending
20.Resolved customer complaints and problems on a daily basis
21.Assisted and advised customers on products and services to suit their needs
22.Filing, printing, binding of documentation
23.Experience in Corral draw, helped with designing business cards, letterheads, tenders etc.
Company: Identity clothing store Vereeniging
Period: February 2008 to May 2009
Position: Floor assistant
Responsibilities
1. Floor assistant
2. Customer service
3. Managing fitting rooms
4. Receiving and checking for damaged goods or missing items of new stock
5. Unpacking and hanging of new stock
6. Housekeeping throughout the day (merchandising)
Company: Fascination Books Vereeniging
Period: June 2007 to January 2008
Position: Salesperson
Responsibilities
1. Customer service
2. Shelving incoming stock
3. Floor assistant
4. Assist preparing for upcoming book shows
5. Ordering of special book requests
6. Housekeeping (merchandising)
Company: Blockbusters Vereeniging
Period: August 2006 to June 2007
Position: Cashier, stock control
Responsibilities
1. Ordering and receiving all stock
2. Repairing scratched dvd’s
3. Telephonical customer service and bookings
4. Notifying clients of late or fined dvd’s
Company: Ultra Video Rustenburg
Period: August 2002 to May 2007
Position: Manager
Responsibilities
1. Ordering and receiving all stock
2. Repairing scratched dvd’s
3. Telephonical customer service and bookings
4. Notifying clients of late or fined dvd’s
5. Adding and deleting new clients
6. Uploading and maintaining stock on the system
7. Daily meetings
8. Ordering stock and servicing clients for and on the lotto machine
Company: Foodies Rustenburg
Period: July 2000 to June 2002
Position: Merchandiser
Responsibilities
1. Packing out new stock
2. Checking stock’s expiry dates
3. Preparing food at the takeaway section
4. Ordering stock and servicing clients for and on the lotto machine
1.
REFERENCES
Postnet – Rustenburg & Zeerust
Owner: Leon Wolfaardt
Tel: 083-***-****
Email: **********@*******.**.**
Contact this candidate