Practice Manager

In my current position, I am responsible for the front office management of Balance

Sport & Wellness. This entails, meeting and greeting clients, managing diary bookings for 6 practitioners, billing patients for their treatments, ensuring that patients accounts are up-to-date and that medical aid queries are dealt with in a timely manner.

I am an energetic, confident, creative and motivated person. I am also extremely organised and my attention to detail comes in very handy because of the tasks I am responsible for. I have the ability to multi-task because of my previous experience in dealing with customers and meeting strict deadlines with regards to projects. I have excellent communication skills with the ability to communicate at all levels with customers, suppliers, colleagues and management.

I am currently studying towards my BBA in Marketing Management through The IMM Graduate School of Marketing and have completed Module 1 towards a Professional Diploma in Social Media Marketing through Shaw Academy. I have a Certificate in Graphic Design from New Horizon's Learning College with 4 years of experience in Graphic Design and 7 years of experience in DTP Operations. I also have a Diploma in Sports Management from Varsity College.

PROFILE

REFERENCES

• Advocate Ranjiv Nirghin: President of The Midlands Hindu Society Cell: 082-***-**** Email: ******.*******@*****.***

• Allison MacDevette: Former Office Manager - Arrow Print Cell: 082-***-**** • Tel: 033-***-****

• Mark Schmidt: Former Manager - Foto First Midlands Mall Cell: 082-***-****

Merushka

Chetty

CONTACT NUMBER: 084-***-****

EMAIL: **********@*******.***

DRIVER'S LICENCE: S.A.: Code 08

LANGUAGES: English & Afrikaans

CONTACT

EDUCATION

TERTIARY:

• IMM GRADUATE SCHOOL,

• SHAW ACADEMY,

• NEW HORIZONS COMPUTER LEARNING CENTRE,

• VARSITY COLLEGE,

HIGH SCHOOL:

• HEATHER SECONDARY SCHOOL,

SOUTH AFRICA

BACHELOR of BUSINESS ADMINISTRATION IN MARKETING MANAGEMENT – Current DIPLOMA (Module 1): Social Media Marketing – 2018

CERTIFICATE: Graphic Design - 2011

Pietermaritzburg, SOUTH AFRICA

DIPLOMA: Sport and Health Club Management – 1999

Pietermaritzburg, SOUTH AFRICA - 1992-1996

• BALANCE SPORT & WELLNESS – PIETERMARITZBURG

• ARROW PRINT – PIETERMARITZBURG

• FOTO FIRST MIDLANDS - LIBERTY MIDLANDS MALL, PIETERMARITZBURG

• PHOTOWORLD MIDLANDS – LIBERTY MIDLANDS MALL, PIETERMARITZBURG

• CAMP PECOMETH SUMMER CAMP (Maryland, USA) -

• WILD WADI WATER PARK (DUBAI – U.A.E.) -

• WILD WADI WATER PARK (DUBAI – U.A.E) -

Practice Manager: 21/01/2019 – Present

Administrator; Marketing Assistant; Front Office Assistant; Graphic Designer: 01/04/2011 – 18/01/2019

Graphic Designer; Large Format Printer; Photobook Designer: 09/11/2010 – 31/03/2011 Graphic Designer; Large Format Printer; Photobook Designer: 25/09/2003 – 30/08/2010 Aquatics Manager: 28/05/03 – 22/08/03

Lifeguard Supervisor: 30/06/2001 – 31/08/2002

Lifeguard: 31/01/00 – 29/06/01

EXPERIENCE

Merushka

Chetty

SOFTWARE

• Panacea - Medical Billing Program

• CorelDraw Graphics Suite X5

• Adobe Acrobat 9 • Estimatic (Quotation Program)

• Adobe Photoshop Cs3 • Nero 7 Essentials

• SAGE Pastel Accounting V14

• Microsoft Word, Excel, PowerPoint, Outlook 2010

• Adobe Acrobat 9

KEY ROLES

• Currently Responsible for:

· Meeting & greeting of clients / patients

Data Capturing of Leads and Confirmed Orders

Processing Tax Invoices on a daily basis for Complete Orders Reconciling of Customer Accounts Issuing Customer Statements on a monthly basis Petty Cash and Debtors • Responsible for Telephone and Counter Reception

• Responsible for interaction between management and graphic designers with the development of customers printing requirements

• Provided customers and clients with quotations as per their printing requirements

• Provided on-going communication with clients providing feedback on designs

• Responsible for updating the company’s Facebook & Twitter accounts

• Responding to customer queries from social media platforms

• Brand Designing for Med 24 “Just Walk In” Marketing Signage

• Conceptualising of Design Layouts of: Business Cards, Letterheads, Flyers, Pamphlets, Banners, Newspaper Advertising, Promotional Materials, Calendar Layouts, Vouchers, Certificates, Invitations, Birthday Cards, Baby Announcement Cards, Family Christmas Cards, Wedding Thank You Cards, DVD/CD Cover Designs and Photobook Designing

· Front Office Management

· Managing diary bookings for 6 practitioners

· Billing clients /patients for treatments & ensuring that their accounts are up to date

· Issuing statements to clients with outstanding payments due & ensuring medical aid enquiries are dealt with timeously

· Managing Cash Boxes for 3 Partners on a weekly basis

· Reconciling Petty Cash on a monthly basis

• Previously responsible for

•

• •

•

• Responsible for the designing and implementation of Marketing and Promotional Advertising INTERESTS

photography

reading driving socialising

range

walking

movies

jogging cooking

friends and family

swimming watching sports

music tv series

hiking

exercising

Contact this candidate