Graduated - August ***3
Samir Dhakal
GOTHATAR, KATHMANDU
GOTHATAR, KATHMANDU
+977-988-***-****
*************@*****.***
Summary
A highly motivated senior sales representative with 14 years of industry experience with a reputation for meeting and exceeding sales goals. I am highly focused on long-standing experience in customer service; able to streamline workplace protocols and systems,
therefore creating a more efficient workplace. I am hardworking and technically skilled with the computer. I am known for my accuracy, attention to detail and timeliness in managing tasks given to me. I have a good attitude towards processes and procedures, a professional attitude, and firm personality to work autonomously or as a team member. I have excellent interpersonal skills that allow me to develop and support effective working relationships with people at all levels. In addition to that, I enjoy working collaboratively with other team members to deliver on key priorities within set timeframes. My goal is to secure a position which will permit me to apply my skills and other related knowledge I have acquired during my professional experience that will broaden my knowledge and facilitate my growth. Education
Pashupati Multiple Campus/ Kathmandu /2003,
Intermediate of Arts.
Employment History
Friendly Food Qatar, Doha, Doha, Doha
Senior Sales Representative
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings.
Used company related software to maintain a company database. Identified customer needs by asking appropriate, open-ended questions. Identified and analysed key competitors and related products. Visited customer locations to determine needs, set up contracts and provide training. Organised company files and creating support system to decrease workload and increase productivity of account managers.
Developed and assigned monthly sales quotas to regional sales managers . Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Helped local clients expand business operations through targeted advertising. January 2002 - June 2004
Achievements:
- Awarded best merchandizer of the year 2006.
- Throughout the service, served instrumentally in increasing company profit. Consistently hit and exceeded sales goals by 30%.
Birat Pharmaceutical, Biratnagar, Nepal
Medical Sales Representative
conducted market research and developed sales forecasts.. Documented sales and pitches accurately.
Instructed users on how to use specific products.
Acted as the liaison between doctors and companies to sell products. Responded to customer requests via telephone and email. Entered details such as payments, account information and call logs into the computer system. Achievements: Implemented marketing strategies which resulted in 12% growth of customer base. Tr a i n i n g a n d A c h i e v e m e n t
All united Kingdom affiliated:
1. Attended and completed Spearhead Training course entitled ‘Negotiation skills’ on 2015 2. Attended and completed Spearhead Training course entitled ‘Sales and marketing skill improvement ’ on 2008 3. Successfully completed ISO 9001:2008 standard requirement 4. Internal Auditor training program on 2013
Professional Skills
Customer needs assessment Advanced
Staff management- training and mentoring Advanced
Product marketing and Vendor relations Advanced
Excellent negotiation skill, Time
management and Order processing
Advanced
Inventory management, Inbound and
Outbound telephone marketing with Sales
reporting and expertise
Advanced
Languages
Nepali Fluent
English Fluent
Maithali Fluent
Hindi Fluent
References
Dr.sunil kumar sharma
cousin
Nepal Mediciti Hospital
Kathmandu pulchowk