Customer Service Sales
Resume:
Osama Hussein
Address : Nasr City, Cairo Egypt
Sefarat District, Al sahaba Al
keram St, 3G Building
Mobile : +20-114*******
E- Mail : *****.************@*****.***
Marital Status : Single
Military Status : Exempted
An Enthusiastic 2018 graduate from one of Egypt’s best Business administration schools who is always seeking challenging work opportunities and self-development Work Experience
Eat Elite for Food & Catering services
Partnerships & Sales Director
July 2019 to March 2020
• Overall Company’s Responsible for Sales and taking orders
• Responsible for closing and managing company’s deals and partnerships
• Decisions making and assistance in any events organizing Teleperformance Egypt
Expedia Canada Travel Advisor (Customer service)
October 2018 to June 2019
• Taking customers inquiries and problems solving
• Booking Flights & Hotel reservations
• Giving advices & recommendations
Beyond Menu USA
Customer Service Agent ( Home Based )
January 2016 to October 2018
• Taking Customers Inquiries and problems solving
• Taking inbound and making outbound calls from and for Restaurants and customers to keep up with orders
• Keeping up with tasks as Mails, payments collection & fraud Vodafone UK
Billing Advisor ( Customer service )
March 2015 to January 2016
• Taking Customers Inquiries and problems solving regarding bills
• Proceeding any payments or requests for customers Education
Misr International University ( MIU ) September 2013 to July 2018 Faculty of Business Administration & International Trade (Bachelor)
Major Finance & Minor Accounting
Cairo Manara Language School September 2011 to April 2013 High School
Languages
Arabic Native
English Fluent
German Advanced
Extracurricular activities
AIESEC MIU March 2017 to August 2018
IGE Team Leader, Finance Coordinator, OGV Member
• As team leader my responsibility was making sure of providing internships for our Exchange Participants in Egypt with my 5 members’ team.
• As finance coordinator I was fully responsible for money collections and making short and long term investments for entity
• As member I was responsible for assisting Exchange Participants to be enrolled in programs AIESEC EGYPT November 2017 to March 2018
Youth Speak Forum Youth & Alliances Head
• Responsible for youth attraction from different Egypt’s universities and schools
• Organizing the event of +3000 delegates
RISE UP Summit December 2016
Organizer
• Part of the Rise up summit organizing team
MIU Mass Media Club October 2016 to June 2017
Actor & PR Head
• Main Actor in the University’s annual play
• PR head of the theater 13 members team for providing partners and sponsors Campaigners MIU November 2016 to June 2017
PR member
• Finding and closing partnerships & sponsorships
Al Warsha MIU November 2015 to June 2016
PR Member
• Finding and closing partnerships & sponsorships
ISLC AUC November 2014 to June 2016
Personnel Member, Business participant
• As a member responsible for evaluation of moderators, taking attendance for participants and conducting interviews Achievements
• Beyond Menu’s Agent of the year 2017
• AIESEC Global Citizen in Delhi 2016
• AIESEC MIU best Member Q1Q2 2017, best Team Leader Q1Q2 2018
• Best PR member Alwarsha MIU 2016
• Most Valuable Player member ISLC 2016
Skills
• Professional Communication & Interpersonal Skills
• Team leading and decision making
• Excellent time management and multitasking
• Ability to work both in Teams or individually
• Problems solving
• Microsoft Office ( Word – Excel – PowerPoint ) Full capability
• Photoshop and design
• Under Pressure Worker
• Well adaptability to people’s different cultures, attitudes, values and beliefs
• Multilingual
• Excellent public speaker
• Excellent presentation skills
• Fair numerical and mathematical skills
• Ethical and disciplined worker
• SPSS and R systems
• People & goal oriented person
Interests & Hobbies
• Traveling
• Learning languages
• Fitness & Workout
• Acting
• Cooking
• Hanging out with friends
• Playing video Games
• Reading comics
• Playing football with friends
• Watching football
• Standup comedy
• Caricature Drawing
• Series watching
• Photography, videography & film making
• Motorbikes
Contact this candidate