Quality Assurance Analyst

Location:

College Station, TX

Salary:

55000 - 65000

Posted:

August 24, 2020

Contact this candidate

Resume:

KATHERINE YOUNG

Quality Assurance Analyst

CONTACT

**** ******* **, *** *

College Station, TX 77845

979-***-****

adfj6v@r.postjobfree.com

SKILLS

Team Leadership

Test Plan Development

Software Testing

Waterfall Methodologies

Microsoft Office Suite

Attention to Detail

Process Improvement

Efficiency

Customer Service

Writing Documentation and SOP

Employee Training

Knowledge of AGILE Methodologies

EDUCATION

BACHELOR OF ARTS IN SPANISH

Texas A&M University

College Station, TX (May 2009)

SPANISH LANGUAGE AND

CULTURE PROGRAM

Universidad de Granada

Granada, Spain (July 2008)

PROFILE

Driven Quality Assurance Analyst with more than ten years of experience seeking new opportunities for growth. Fully knowledgeable in testing practices, test plan creation, and maintenance of documentation. A self-starter and a quick learner. Well- versed in developing innovative ideas to improve existing processes and increase efficiency. Excellent written and oral communication skills. PROFESSIONAL EXPERIENCE

Quality Assurance Analyst at The Reynolds and Reynolds Company, College Station, TX 10/2011—PRESENT

Testing Coordinator and lead tester for both app- and web-based auto customization software, as well as business lead tracking and measurement solutions – formerly for advanced telephony systems Brainstorm with the Product Manager to develop new features to enhance the product Train and mentor new associates Create and maintain testing checklists and product documentation Professional Dealership Consultant Certification, received November 2017 – this required courses and exams regarding principles of inventory management, business office practices, basic accounting, etc. 2018 Company-Wide Associate of the Year Nominee November 2017 and June 2018 – Meritorious Performance Awards 2017 Company-Wide Consistency Award Nominee 2013 Quality Assurance Outstanding Associate Award 2012 Company-Wide Rookie of the Year Nominee

Medical Records Clerk at Automated Records Collection, Bryan, TX 07/2009—10/2011

Served as New Client Liaison and team leader to ensure utmost satisfaction for our newest customers Tested proprietary software to identify bugs and fix them

Collaborated with Programming to develop new functionality Wrote training manuals and SOP Trained employees on SOP and HIPAA compliance Worked in partnership with paralegals to obtain client records and billing statements from medical care facilities for attorneys Familiar with Needles legal software RELEVANT VOLUNTEER EXPERIENCE

National Society Daughters of the American Revolution 01/2017—PRESENT

Come and Take It Chapter, NSDAR Treasurer (May 2017—Present): handling all financial transactions, maintaining financial records, creating budget for the new fiscal year, etc. Come and Take It Chapter, NSDAR Vice Regent (August 2018—Present): developing our chapter programs, reaching out to new and prospective members, and filling in for the Regent when necessary, etc.

Texas Society DAR, Vice Chair of Junior Sales (June 2018—Present): promoting and selling National Sales products at chapter and State functions, attending and working at two state-wide conferences per year, handling financial transactions and records, supporting the Chair in any way needed, etc.

KATHERINE YOUNG

Quality Assurance Analyst

CONTACT

2404 Bandera Dr, Apt A

College Station, TX 77845

979-***-****

adfj6v@r.postjobfree.com

REFERENCES

Alex Minson

Product Manager, New Product Design

The Reynolds and Reynolds Company

6700 Hollister St