Christopher Shelton
**** *. ********* ***, ******, Ca, 93711 – 831-***-**** – ********@***.***
Summary Dedicated and results oriented manager with a history of proven success in multi-unit, high volume, fast paced restaurants, café, and retail operations. Several years of experience in above store operations (District Manager and Training Manager). Skilled in turn around management. Well respected leader, with the ability to train and develop responsive teams. Reputation for strong organizational and interpersonal skills.
Experience
General Manager-Bowlero, Visalia, Ca.
July 2019 - Present
● Responsible for day to day operations
● P&L review to identify areas of opportunity
● Hiring and training of all staff departments
● Improve league bowler relationship
● Increased guest service by holding the staff accountable and promoting and practicing the steps of service.
General Manager-Black Bear Diner, Salinas/Madera CA. Jan. 2017 – July 2019
● Successfully increased sales and retained flow thru on the P&L to maximize profits
● Took control of a hemorrhaging diner and turned it into one of the most profitable in the company
● Hired and trained staff to eliminate overtime
● Reduced food cost to company standard
District Training Manager – Denny’s, Monterey CA.
Sept. 2015 – Jan. 2017
● Obtained Training Store status. Responsible for training managers for various locations.
● Weekly inventories of food and liquor.
● Recruiting of new staff members and management
● Ordering and receiving of all products.
● Public relations improvement with the city to better enhance the relationship with the brand.
● Profit and Loss performance to maximize flow thru General Manager - Famous Dave’s BBQ, Salinas CA.
Aug. 2010 – Sept. 2015
● Obtained Training Store Certification.
● Hiring and training of staff.
● HR responsibilities for California locations.
● LSM to increase sales and brand recognition.
Achievements
Education
● Ecosure Award for cleanest store of 200+ locations
● Obtained Top 5 in Store Sales of 200+ locations
● Servsafe Certified and Designated Proctor.
● Human Resources certification (in progress).
Military Served 9 years in the Army and California Army National Guard as an infantryman and a medic.
References Abe Lahdo – District Manager, Denny’s
Michael Gard – Director of Operations, Taco Bell
Ed Bryd - General Manager, Denny’s