COMPETENCIES

• A result-oriented HR professional, an MSc in Human Resource Management and Labor Relations with about years of experience in Administration and Human Resources.

• Specialized in full-cycle recruitment, training and development, making strategic decisions, using balanced score cards in HR planning, developing robust talent base, and analyzing and transforming data into decisions.

• Strong communication and organizational skills; excellent customer service skills; superior leadership and decision- making skills.

• Ability to establish and maintain effective relationship with internal and external stakeholders; reputation for hard work, commitment, cooperation and work ethics.

• Tech savvy with expert level proficiency in MS Office applications with advanced capabilities in Excel and PowerPoint, as well as Word, Outlook, BambooHR, SAP SuccessFactors, SPSS, NVivo, and Qualtrics. WORK EXPERIENCE

Service Supervisor Jan. – Jul. 2020

Compass Group Canada Ltd (Canada- Retail, 25K+ Employees)

• Operational Activities: designing service plan, managing inventories, dealing with operational issues requiring an immediate attention, analyzing sales data and producing adaptive sales strategies, creating an exciting and fun work environment.

• Staffing Duties: analyzing staffing needs and producing biweekly staffing schedules, dealing with day to staffing issues, leading and motivating the team to produce excellent customer services, training employees, and tracking and reporting team performance.

• Achievement: Received “Star Reward” for outstanding customer service delivery. Admin Assistant to AVP HR and Sr.HR Consultants Aug.–Dec.2019 University of Lethbridge (Canada- Education, 1200+ Employees)

• Providing Administrative Supports: recruitment, onboarding, training, analyzing data analysis, and producing strategic recommendations and reporting.

• Developing Strategic Resources: updated interview and reference check systems, HR strategic business plan, HR competency model, operational calendar, and resources to simplify HR processes for internal and external clients.

• Labor Relations: interpreting collective agreements, ratifying collective agreement drafts, and developing strategic resources for collective bargaining rounds through researching, analyzing, interpreting and comparing existing collective agreements, labor law and other collective agreements from similar institutions. Assistant Human Resource Manager Jan. 2014–April. 2016 Babylon Group (Bangladesh- Manufacturer, 11K+ Employees)

• Regular Duties: responding to day-to-day HR service requests, dealing with compensation issues, tracking employee performance and dealing with performance issues, managing training and development programs, formulating HR strategies, and analyzing HR data and responding to the data trends. SHAHIN ALAM

CPHR Candidate

103 Whitmire RD NE Calgary, Alberta T1Y5Z2

Mobile: 403-***-****

Primary Email: adfj11@r.postjobfree.com

Secondary Email: adfj11@r.postjobfree.com

• Full-Cycle Recruitment: identifying and attracting top talents from external sources, receiving and screening resumes, interviewing potential candidates and checking their references, selecting appropriate candidate and onboarding and training new employees.

• Workforce Planning: performing regular labour demand and supply, analyzing and evaluating jobs, designing and evaluating jobs, and succession planning.

• Leadership and Communication: leading HR employees and strategies to facilitate organizational operations, establishing and maintaining relationship with the internal and external stakeholders, and responding to their requests.

Human Resource Officer Mar. 2012- Dec. 2014

Bangladesh Bank (Bangladesh- Central Bank, 6K+ Employees)

• Full-Cycle Recruitment: Creating job descriptions, advertising positions, screening resumes, interviewing potential candidates, checking references, and selecting and onboarding new employees.

• Training and Development: Identifying training and development needs of existing and new employees, and designing and delivering training and development programs, and evaluating program success.

• Compensation and Leaves: Ontime salary payment, tracking leaves, and administering pensions and benefits.

• Performance Management: Monitoring and recording staff performance and attendance, evaluating performance data annually, and determining bonus and promotion initiatives based on staff performance. EDUCATION & CERTIFICATION

• MSc in Human Resource Management and Labor Relations University of Lethbridge, Canada.

• BBA in Management University of Dhaka, Bangladesh.

• Chartered Professionals in Human Resources (CPHR) Candidate CPHR Alberta, Canada.

• Diversity and Inclusion Certificate Compass Group Canada, Canada.

• Workplace Health & Safety Certificate Compass Group Canada, Canada.

• Workplace Hazardous Materials Information System Certificate Compass Group Canada, Canada.

• “Learning BambooHR” Certificate LinkedIn Learning, Online.

• “Introduction to SAP SuccessFactors” Certificate LinkedIn Learning, Online.