Resources Manager Employee Relations

RICARDO ALVA DE LEON

Charlotte, NC ***** 980-***-**** ************@*******.***

LinkedInProfile: https://www.linkedin.com/in/ricardo-alva-de-león-44497b4a/

Accomplished Human Resources professional with extensive experience directing the entire spectrum of Human Resources ‘activities. Principal strengths include the ability to adapt to changing needs, sell ideas, translate strategic business issues into HR programs, direct and motivate people as well as work with all levels. Results oriented with strong communication and problem-solving skills. Learn new technology quickly, high need to continue to learn. Permitted to work in the US. Bi-lingual in Spanish and English.

PROFESSIONAL EXPERIENCE

BAKKAVOR USA, Charlotte, North Carolina, USA 2020 - Current

Human Resources Manager (2 sites)

•Reported to the HR VP and managed 4 staff, responsible for advisory and management of HR management activities for the business.

•Responsible for Labor Relations, Training, Payroll, Reporting, Recruitment and Communication roles

•Updated and implemented standard policies, procedures and guidelines were adhered to.

•Ensured proper rules and regulations concerning disciplinary actions.

•Managed KPI’s: Headcount, Turnover, Absenteeism, Overtime, and Budget.

•Conduct performing reviews, establishing career development plans

FAURECIA AUTOMOTIVE SEATING, San Luis Potosí, Mexico 2016 - 2019

Human Resources Manager

•Responsible for Labor Relations, Training, Payroll, Reporting, Recruitment and Communication.

•Ensured HR standard policies, procedures and guidelines were adhered to.

•Managed all HR indicators: Headcount, Turnover, Absenteeism, Overtime, and Budget.

•Worked with head of union for negotiation strategy and all areas concerning the union.

•Labor environment new project implementation

•Instituted a dual program agreement within Technical Universities to train the employees.

•Provided training to managers to provide skills for them to develop their people.

CONTINENTAL GROUP 2010 - 2016

CONTINENTAL TEVES SERVICIOS SA de CV (Automotive), Silao Guanajuato Mexico

Human Resources Manager (2014 - 2016)

•Ensured HR standard policies, procedures and guidelines were adhered to according to Mexico standards.

•Managed all HR indicators: Headcount, Turnover, Absenteeism, Overtime, FIRE, and Budget.

•Worked with Compensation Manager and Mercer to review salaries and benefits; presented findings to plant manager then to corporate. Salaries and benefits were improved.

•Implemented meal coupons to hourly workers to supplement their food supply.

•Changes in salary and benefits, decreased turnover from 60% to 20% with significant increase in morale and decrease in absenteeism.

•Attended internal, external and governmental audits to ensure legal requirements were met.

•Managed the Union negotiation strategy.

CONTITECH CONSULTING MEXICANA SA de CV, San Luis Potosí Mexico

Labor Relations Chief ( 2010 - 2014)

•Managed Union contract bargaining, labor and sexual harassment investigations.

•Involved in accident and incident investigations with ESH department.

•Attended internal, external and governmental audits and legal requirements.

•Managed HR indicators: Headcount, Fluctuation, Absenteeism, Overtime, Retention, FIRE, Work time

report, and KPI s.

GRUPO METALSA S.A. de C.V. (Automotive), San Luis Potosí, Mexico 2001-2010

Labor Relations and Payroll Coordinator (2006 - 2010)

•With staff of four (2FT and 2 trainees) managed the payroll, labor relations and sexual harassment investigations. Reduced the labor budget from 10% to 6%.

•Successfully worked with head of labor and implemented plans that significantly improved labor environment.

•Presented monthly reports to management concerning turn-over, absenteeism and overtime.

•Ensured proper rules and regulations concerning disciplinary actions were adhered to.

•Handled sensitive employee relations and investigations

•Researched best HR practices and implemented strategic changes to compensation, benefits and policies.

•Conceptualized new training for developing hourly workers. Presented to plant management and then to corporate executive management. Implemented the program (my Masters’ thesis) a highly successful program that increased quality and retention, reduced absenteeism and overtime significantly.

•Recognized as “Employee of the Year” out of 1,000 employees due to success of training program.

Social Development and Services Coordinator (2004 - 2006)

•Planned and managed social events and created 20 sports teams that competed every weekend.

•Activities increased morale, retention, productivity and quality significantly.

•Worked with plant doctor who was in charge of Health, Safety and Security. Conducted training to deal with emergencies and to be in compliance with OSHA.

•Developed exceptional relationship with the union head concerning work conditions, salaries, clothing and breaks.

•Analyzed transportation costs of buses which transported workers to the plant. Negotiated with suppliers and saved 20% in transportation costs and 6% in clothing.

Training Specialist (2002 –2004)

•Developed and facilitated on-boarding training for company culture, values and code of ethics.

•Aligned training to be in compliance with government requirements.

•Analyzed and determined training needs for employees

•Developed training programs to advance the hourly workers and managers’ development.

•Updated Job descriptions and created organization chart for management.

Recruitment and Selection Specialist (2001 –2002)

•Responsible for hiring temporary and full-time workers.

•Recruited 80 workers and on-boarded them in three weeks for a new production line.

•Administered and interpreted various Psychometrics tests.

•Worked full-time while being a full-time student.

EDUCATION/ PROFESSIONAL DEVELOPMENT

HR Certification program at UNC University of North Carolina, Charlotte, NC. Mar 2020 – Dec 2020

Masters, Business Administration with focus on Human Factors, Universidad del Valle de México, 2010

Bachelor of Science, Business Administration, Universidad del Centro de México, 2002

•Drive Leadership (Faurecia University), Leadership Entry Program (Continental-ITESM),

•Management Skills Diploma (ITESM), Managers Human Skills (Continental)

•Projects Administration Diploma (ITESM), Job Description Evaluation (Hay grade) Training (Continental NAFTA), HR Six Sigma Green Belt Solving Problem (Continental NAFTA)

•Problem Solving (TPS Model: Toyota Production System)

COMPUTER SYSTEMS: ADP, SAP, Oracle, TALEO, Success Factor, Microsoft Office (advanced)

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