Sales Manager

Duane Fay

E-mail : ******@*******.*** Tel: 506-***-****

** ****** ******, ****** **, E1A 6A5

Profile

Success driven professional with a proven record of achievement in Management and Sales

Makes clear commitments and follows through on achieving them within a specified timeframe

Project management skills, able to juggle & prioritize multiple responsibilities

Ability to handle issues of a confidential nature with tact and diplomacy

Person of high integrity, consistent and acts in life with clear and visible set of values & beliefs

Professional Experience

GREAT CANADIAN DOLLAR STORE Moncton, NB (2018-2019)

Business Development – Work directly with owners and their team as well as the Head Office team to ensure all aspects of layouts and merchandising were completed on time and budget.

Communication – Establish a solid communication between the owners, their teams and Head Office to efficiently have the store ready for opening date.

BASS PRO SHOP Moncton, NB (2015-2018)

Sales Lead/Team Lead for the footwear department

Business Development - Work directly with the team in footwear department to achieve sales

and obtain top customer service

Business Development – Lead all areas of receiving, merchandising, training of team, to ensure

best possible profitability

Communication – Establish opened lines of communication between staff and management to obtain

efficiency in the footwear department

SEARS Moncton, NB (2015)

Took on a position with Sears while exploring opportunities related to management field

CO-OP ATLANTIC Moncton, NB (1999-2011)

Program Co-ordinator - Convenience Stores (2005-2011)

Managed all aspects of the development and operation of Rite Stop (Co-op) Convenience Stores as part of a program aimed at developing mutually beneficial partnerships with independent owners

Driving Performance - Worked directly with independent store owners to establish plans to increase business profitability; worked on budgets, renovation plans and merchandising

Sales - Increased sales each year by 10-15%

Resources Management - Managed all timelines, equipment purchasing, budgeting in order

achieve profitable results for each store

Project Management… Established a solid communication base with the independent owners and head office which resulted in effective project management of each location

CO-OP BASICS GROCERY STORES (1999 -2005)

Project Co-ordinator

Managed the complete renovations and conversion of full scale grocery stores into a discount format over a 5 year period

Operations - Managed the operational issues for the stores as well as the follow up of new and pertinent information directed from the General Manager

Business Liaison - Established and maintained communications between the stores and head office, which allowed the stores to be completed on time and on budget

CASH CONVERTERS, Moncton, NB (1994-1999)

Director of Operations

Directed 5 independent buy and sell stores in Atlantic Canada to increase sales and profit

Performance Management /Coaching - Directed 5 teams on proper merchandising; communicated info to independent owners on suggested changes to improve results

Training/Employee Development - Coordinated the training of new or existing employees, particularly in buying and selling skills, to ensure company’s profit margin

Sales - Achieved a 15 to 18% increase in sales and a much stronger identity to the chain and each location through establishing a solid and knowledgeable team based store

ALDO SHOES INC., St Laurent, QC (1985-1994)

District Manager

Directed 2 Districts on separate occasions; 8 stores in Western Canada and 9 stores in Eastern Canada to achieve company goals

Management - Managed the overall operations of stores (administrative, sales, human resources, merchandising, finance, training and development)

Leadership - Established a solid team base for both Western and Eastern Canada stores trough efficient recruiting and in-house training

Sales - Won award for “Best increase from previous year” for a previously struggling district through the development of effective sales and merchandising strategies as well as hands-on leadership

Coordination - Coordinated the logistics and training of prominent sections of the stores

Financial - Developed budget and sales strategies

Professional Development

In-house Training

Retail Management and Training

Purchasing & Records Management

Customer Relationship Management & Customer Service

Merchandizing Of General Merchandise

Merchandizing of Grocery and Convenience Stores

Multiple Store Supervision

Recruitment and Personal Management Course

Business Management, Advertising, and Marketing

Basic Accounting and Bookkeeping Practices

Volunteer Contribution

Basketball, Softball

Working with young people

Coaching Basketball

Volunteered for Harrison Trimble Friends of the Trojans

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