Desktop Support Engineer

DEEPAK K

E-mail: ***************@*****.***

Mobile: 91-893*******

Objective: To work in a challenging environment, where I can enhance my professional skills and utilize my knowledge and stuff with a view to develop an innovative career.

Summary: To be associated with a progressive organization that provides an opportunity to apply my knowledge and operational skills in order to keep abreast with latest trends and technologies.

Skill set summary:

Excellent pc skills with strong Knowledge of MS word and Excel is essential

A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders

Excellent problem solving skills – able to think through likely cause of problems before referring them to others

Ability to learn new processes and skills quickly

Ability to work on a team is essential as well as the ability to work on own initiative

Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

Experience: 2 and more years of OPERATIONAL experience in Logistics

Organization: Royal Marine Service [March 2018 to Till Date]

Role : Senior Operation Executive

Team Count : 5

Role and Responsibilities:

Assisting in the Inventory Management and team workload

Developing reports for the product delivered to the location

Collecting Shipment documents like Commercial invoice, packing list, Airway bill

Receive and respond to incoming calls and e-mails regarding shipment loading and unloading

Assist in receiving incoming shipments from forwarders

Filing of shipping documents

Monitoring individual and team performance

Highlight any concerns to operation manager

Providing technical knowledge, guidance and mentoring operations executives. Experience: 8 months Desktop support engineer experience in consultant

Organization: ELOHIM IMMIGIRATION CONSULTANCY [June 2017 to Feb 2018]

Role : Desktop support Trainee

Role and Responsibilities:

Install computer hardware and software on desktop to keep versions current

Install antivirus software to fully protect IT environment

Knowledge in OSI model and topologies, Remote Desktop and Remote Assistance Concepts

Excellent interpersonal skills and an ability to establish credibility quickly

Ability to work in Application software for documentation regarding higher Education Service.

Education:

Course Name of the

institute

Board/university Years of

completion

Marks

%/CGPA

B.E(Electronics

and

communication)

S.A

Engineering

college

Anna university 2017 75%

X11 St.john’s

M.H.S School

State board 2013 86%

X St.john’s

M.H.S School

State board 2011 84%

FAMILIARITY WITH REPORTING TOOLS:

Ms Word, Ms Excel, Ms Power point, Faststone Photo Resizer, Snipping Tool, Pycharm, Jypyter notebook, SQ LITE.

Personal Details

Nationality : Indian

Date of Birth : 02-03-1995

Gender : Male

Father’s Name : B.Kailash

Mother’s Name : S.Geetha

Marital Status : Single

Languages : English, Tamil, Malayalam.

Yours sincerely

(Deepak k)

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