Charmaine Tarrant
Retail management and customer support
Over 12 years experience in the retail industry. Ranging from being on the ground floor assisting with sales to being part of the management team at wholesale level. ***********@*****.***
Cape Town, South Africa
linkedin.com/in/charmaine-
tarrant-14a01198
SKILLS
Stock Management
Accpac
Customer Relations
Data Capture
Basic Photoshop
Content Editor
LANGUAGES
English
Native or Bilingual Proficiency
Afrikaans
Professional Working Proficiency
INTERESTS
Nature and landscape
photography
Arts and Crafts
Reading
WORK EXPERIENCE
07/2018 – 08/2019
Customer Service Agent
Amazon
Providing technical support for Amazon Devices e.g Echo, Alexa and Kindle. Digital support for Amazon services such as Twitch and Prime Video.
Contact: 021-***-****
01/2018 – 01/2019
Website Content Editor
Africa Travel Academy/Safari 365
Responsible for loading content and data for online tourism courses including testing modules, questionnaires and assignments.
Contact: Judd Lehmkuhl – 071*******
03/2016 – 08/2017
Wholesale Manager
Methodist Publishing House
Manage stock levels in 13 retail branches as well as wholesale clients. Procured stock for wholesale and sourced new products for stores. Ensured orders for stores were processed in a timely manner. Raising purchase orders, processing incoming stock and creditors invoices. Assisted in import/export documentation for finance department. Contact: Ms Thini Ngonyama – 011-***-****
10/2004 – 02/2016
Sales and Buyer's Assistant
Christian Connexion / Methodist Publishing House
Store operations. Maintained friendly and professional customer interactions. Occasionally stepped in as acting manager when needed. Assisting wholesale manager. Processed stock received at the store level. Monitored stock discrepancies. Assisting stores with queries, stock take, variation reports and orders.
EDUCATION
03/2005
A+ PC Technologies
Damelin Business College
Computer Technician
ACHIEVEMENTS
Top Performing Associate - NA D2 Division (06/2019 – 07/2019) Customer associate top performer in the team and one of the top performers in the North American Digital Department for July.
Implementation of Point of Sale System
Collaborate with developers to test and verify that solutions will meet the business requirements. Integration and implementation of a compatible point of sales system. Achievements/Tasks
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Course