IT TEC
Resume:
Page *
PERSONAL DETAILS
SURNAME:
FIRST NAME:
DATE OF BIRTH:
PLACE IN BIRTH:
IDENTITY NUMBER:
CURRENT ADDRESS:
TELEPHONE NO (H):
CELL PHONE NUMBER:
SEX:
NATIONALITY:
MARITAL STATUS:
HOME LANGUAGE:
LANGUAGE ABILITY:
EXTRAMURAL INTERESTS:
DRIVERS LICENSE:
Prinsloo
Ruan
31 May 1996
SPRINGS
86 Hendrik Potgieter Ave
Dalview
Brakpan
Male
South African
Single
Afrikaans
English: Speak, Read & Write
I received South African colours for Target Shooting representing my school. I like PC’s and online gaming. Reading, Swimming, Paintball, Archery and Fishing. Yes (Drivers Licence Code B)
EDUCATIONAL QUALIFICATIONS
SCHOOL ATTENDED:
ADDRESS:
TELEPHONE NO:
SUBJECTS:
HIGHEST STANDARD PASSED:
COLLAGE EDUCATION:
Hoërskool Die Anker
131 Tweedy Ave
Brenthurst
Brakpan 1540
Mr. G. Nel
Afrikaans
English
Life Sciences
Mathematical Literacy
Computer Application Technology
IT
Mechanical Technology
Matric
Student - CTU BOKSBURG
Course - MCSA
Completed - CompTIA A+ and N+
Page 2
COMPUTER SKILLS
1. MS Excel, MS Word, MS PowerPoint, MS Access, Outlook Express 2. Adobe Reader
3. Anti-malware Programs – AVG Antivirus, Avira, Norton, Avast, McAfee, Bitdefender, and Kaspersky. 4. Run and maintain computer utilities for example Windows Defragmenter, Scan Disk, Disk Clean-Up and Service Manager. 5. Upgrading hardware and software of systems including
OS installation of all versions of windows via USB or CD
Upgrading from an existing version of windows
Installing Patches and Drivers were needed
Problem solving:
I have a broad spectrum of Technical knowledge and a sound understanding of computers and how they function Including some of the various devices that get connected to them and have to be installed or mounted. I can also upgrade Computers/Laptops and install the following hardware: 1. CPU
2. Graphics Card
3. Motherboard and all additions
4. Power supply
5. Ram
6. CD/DVD Rom drives
7. Hard disk drive
8. Solid state drive
9. Liquid cooling
10. WIFI cards
11. Sound cards
12. Heat Sink Fans
I can maintain scanners and printers
Networking:
I am able to work on servers and different networks for example: 1. Connecting company or local computers to a network or server 2. Able to crimp and make RJ45 crossover and single Lan cables 3. Installing and connecting of printers and scanners to the network 4. Remotely controlling computers within a company 5. Servicing of servers and data backups
Data Recovery:
I am able to recover data on unrecognized and damaged hard drives, SSD drives, Flash drives and Micro SD cards. As well as RAW drive types.
Page 3
MOTIVATION
My goal is to become a world class IT specialist.
I want to become the best in my given field of work, to succeed. Be proud of my achievements; to be given a chance to prove myself. I see myself as a friendly, loyal and helpful person. EMPLOYMENT HISTORY
BYTES @ ALTECH AUTO PAGE: BOKSBURG
COMMENCED: Mid Collage year 2015 (30 days)
DUTIES: Follow instructions from senior IT Technician (Job shadow) 1. Daily Inspections of server making sure everything is working properly 2. Talk to users and ask them what might need improving and apply accordingly 3. Re Crimp old UTP cables and re arrange network space in server room 4. Sort out storage room and make sure all required software and hardware is stored neatly 5. Shown how to get UPS and Generator up and running for power outages EMPLOYMENT HISTORY
LEGEND POINT OF SALE: BENONI
COMMENCED: 01/02/2016 – 01/05/2016
DUTIES: Installing and Maintaining Point of Sale machines. 1. Install POS machines
2. Install POS network
3. Assembling and Upgrading of point of sale machines 4. Training Clients for POS machines
5. Handling of queries on POS machines
6. Travel on site for installations, upgrades and fixing of equipment 7. Answering calls and giving technical solutions over the phone REASON FOR LEAVING: Better opportunity
REFERENCE: Senior IT Technician: Juan Gerike – 071-***-**** Page 4
EMPLOYMENT HISTORY
SPARE POWER TRADING (PTY) LTD: BENONI
COMMENCED: 27/03/2017 – 13/12/2019
DUTIES: Maintaining the IT Sector of the company.
1. Physical Installation and maintenance of Computers and Laptops/Tablets including replacing the following hardware :
CPU’s for various Desktops, Prebuilds, Laptops as well as Servers such as the Dell Poweredge r420
Hard Drives (Standard HDD’s as well as SSD’s and M.2 drives for newer desktops)
Ram replacement for laptops pc’s and servers
Motherboard Replacement as well as their CPU Coolers
Power Supply’s (batteries for laptops)
GFX Card’s
WiFi Cards
Liquid Cooling Installation
Case Replacement or System Transfer
2. Installation of any required Company Software
Windows OS installations (XP, Vista,7,8, 8.1, 10)
Microsoft Outlook, Excel and Word including office add in applications
Sage Evolution
Dropbox
Bitdefender was installed on all our client machines
Part sales software such as Prosis for Volvo part searches
Adobe Reader for PDF files
Various Picture Resize applications
Auto Email Sending Software
3. Maintaining the Company’s Camera System
Installation and Setup of Hikvision DVR including setting up the event timers record times and motion detection as well as connecting the cameras
Installation and mounting of Hikvision cameras both IP and analog cameras as well as different brands like Ezviz and Samsung, Hikvision was mostly used on site
Replacing and upgrading the DVR’s hard drive
4. Maintaining the Company’s Fingerprint System (Softcon was the software used)
Updating the system with new staff and tenants that worked inside the premises
Sending the readers in for repairs and ordering new ones if needed (Sagem Readers was most commonly used for entry at the company gate as well as exciting)
5. WiFi and Internet installations for tenants that rented buildings on the premises
Installation and Setup of Ubiquiti LiteBeam’s antenna units on the roof
Supplied tenants with standard routers that served as a switch to push out the internet received from the Ubiquiti antennas connected to our company’s Rocket AC which received internet from our fibre
Installed ubiquiti access point units were needed for wifi connections 6. Maintenance and upkeep of our company’s printers (our 3 main office printers was on contract with Kyocera)
Make sure tonner is always in stock
Schedule repair jobs with Kyocera when needed
When printer jams occur try and fault find the problem and resolve if possible
Make sure printers are clean and neat
Setup clients on printer via it’s IP in the Browser for scanning towards their PC’s or Server
Page 5
7. Connecting and Setup of company Desktop Phones, Cell phones and WiFi Cordless Phones (Cordless Unidata IP phones were used on site)
Connecting Snom 300 Desktop phones with corresponding Extension numbers and network settings
Setup cordless WiFi phones for security and staff who move around allot including assigning them an IP and correct matching network information corresponding with the phone PBX server in use
Personnel cell phones were connected to the wifi if needed
Some users used a vpn on there cell phones this was installed using OPEN vpn in the play store for clients who required it
Our sales team used Sureswipe that allowed our clients to make payments on their cell phones using the sureswipe machine and the APP this was also installed on the users phones who used it as well as applying the security APK file towards their cell phones for authentication
Email was setup on the clients phones via the outlook app or default email app client using the correct smtp and security server settings 8. Setup and Creation of Email Accounts
When users need a new Email address the Cpanel was used to create them a new Email account
The Cpanel was also used to delete accounts no longer in use as well as to increase the Email Box size and make similar changes
Emails needed to be setup on client machines almost all of our client used outlook to connect there mails, setup included going into Control Panel and using the function under Mails to add and connect the Email account using correct SMTP and security settings provided for each user
Setup included adding an Email signature for all our users as well as adding the option to receive an Email as soon as Email is sent and read by the user receiving the Email (Read Receipt)
9. Upkeep of our Firewall (PFsense) and Telephone system (Free PBX)
Our internet throttling was setup through our firewall limiting our tenants to their detailed internet line for downloading and uploading
Security measures was setup so that our desktop phones IP range and unrecognized IP devices would be blocked not allowing them into our LAN pc network
Internet Browsing was also limited and secured excluding and blocking sites that included malicious content and or torrent sites
On our Telephone system when adding new desktop snom phones, and cordless phones they would first have to be created on the FreePBX system with correct settings
New phone numbers and short dials including voicemail options was also setup using the FreePBX system
10. Backups and Data loss Security
Sync Back Free is used on our backup server to make clones of data at every end of day that cloned each servers hard drive
Dropbox was used as well to keep an online copy of all cloned data
Our Main 2 servers was backed up to an Hyper V clone so that it could be started from any pc when the server fails
3 Physical Drives were swapped each Friday for an offsite data backup REASON FOR LEAVING: Re Recruitment
REFERENCE: Company Director : Alex Sprenzel – 082-***-**** Senior Technician From 2017 – 2018 : Juan Gouws - 083-***-****
Contact this candidate