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PERSONAL DETAILS

SURNAME:

FIRST NAME:

DATE OF BIRTH:

PLACE IN BIRTH:

IDENTITY NUMBER:

CURRENT ADDRESS:

TELEPHONE NO (H):

CELL PHONE NUMBER:

SEX:

NATIONALITY:

MARITAL STATUS:

HOME LANGUAGE:

LANGUAGE ABILITY:

EXTRAMURAL INTERESTS:

DRIVERS LICENSE:

Prinsloo

Ruan

31 May 1996

SPRINGS

960**********

86 Hendrik Potgieter Ave

Dalview

Brakpan

011-***-****

082-***-****

Male

South African

Single

Afrikaans

English: Speak, Read & Write

I received South African colours for Target Shooting representing my school. I like PC’s and online gaming. Reading, Swimming, Paintball, Archery and Fishing. Yes (Drivers Licence Code B)

EDUCATIONAL QUALIFICATIONS

SCHOOL ATTENDED:

ADDRESS:

TELEPHONE NO:

SUBJECTS:

HIGHEST STANDARD PASSED:

COLLAGE EDUCATION:

Hoërskool Die Anker

131 Tweedy Ave

Brenthurst

Brakpan 1540

Mr. G. Nel

011-***-****

Afrikaans

English

Life Sciences

Mathematical Literacy

Computer Application Technology

IT

Mechanical Technology

Matric

Student - CTU BOKSBURG

Course - MCSA

Completed - CompTIA A+ and N+

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COMPUTER SKILLS

1. MS Excel, MS Word, MS PowerPoint, MS Access, Outlook Express 2. Adobe Reader

3. Anti-malware Programs – AVG Antivirus, Avira, Norton, Avast, McAfee, Bitdefender, and Kaspersky. 4. Run and maintain computer utilities for example Windows Defragmenter, Scan Disk, Disk Clean-Up and Service Manager. 5. Upgrading hardware and software of systems including

OS installation of all versions of windows via USB or CD

Upgrading from an existing version of windows

Installing Patches and Drivers were needed

Problem solving:

I have a broad spectrum of Technical knowledge and a sound understanding of computers and how they function Including some of the various devices that get connected to them and have to be installed or mounted. I can also upgrade Computers/Laptops and install the following hardware: 1. CPU

2. Graphics Card

3. Motherboard and all additions

4. Power supply

5. Ram

6. CD/DVD Rom drives

7. Hard disk drive

8. Solid state drive

9. Liquid cooling

10. WIFI cards

11. Sound cards

12. Heat Sink Fans

I can maintain scanners and printers

Networking:

I am able to work on servers and different networks for example: 1. Connecting company or local computers to a network or server 2. Able to crimp and make RJ45 crossover and single Lan cables 3. Installing and connecting of printers and scanners to the network 4. Remotely controlling computers within a company 5. Servicing of servers and data backups

Data Recovery:

I am able to recover data on unrecognized and damaged hard drives, SSD drives, Flash drives and Micro SD cards. As well as RAW drive types.

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MOTIVATION

My goal is to become a world class IT specialist.

I want to become the best in my given field of work, to succeed. Be proud of my achievements; to be given a chance to prove myself. I see myself as a friendly, loyal and helpful person. EMPLOYMENT HISTORY

BYTES @ ALTECH AUTO PAGE: BOKSBURG

COMMENCED: Mid Collage year 2015 (30 days)

DUTIES: Follow instructions from senior IT Technician (Job shadow) 1. Daily Inspections of server making sure everything is working properly 2. Talk to users and ask them what might need improving and apply accordingly 3. Re Crimp old UTP cables and re arrange network space in server room 4. Sort out storage room and make sure all required software and hardware is stored neatly 5. Shown how to get UPS and Generator up and running for power outages EMPLOYMENT HISTORY

LEGEND POINT OF SALE: BENONI

COMMENCED: 01/02/2016 – 01/05/2016

DUTIES: Installing and Maintaining Point of Sale machines. 1. Install POS machines

2. Install POS network

3. Assembling and Upgrading of point of sale machines 4. Training Clients for POS machines

5. Handling of queries on POS machines

6. Travel on site for installations, upgrades and fixing of equipment 7. Answering calls and giving technical solutions over the phone REASON FOR LEAVING: Better opportunity

REFERENCE: Senior IT Technician: Juan Gerike – 071-***-**** Page 4

EMPLOYMENT HISTORY

SPARE POWER TRADING (PTY) LTD: BENONI

COMMENCED: 27/03/2017 – 13/12/2019

DUTIES: Maintaining the IT Sector of the company.

1. Physical Installation and maintenance of Computers and Laptops/Tablets including replacing the following hardware :

CPU’s for various Desktops, Prebuilds, Laptops as well as Servers such as the Dell Poweredge r420

Hard Drives (Standard HDD’s as well as SSD’s and M.2 drives for newer desktops)

Ram replacement for laptops pc’s and servers

Motherboard Replacement as well as their CPU Coolers

Power Supply’s (batteries for laptops)

GFX Card’s

WiFi Cards

Liquid Cooling Installation

Case Replacement or System Transfer

2. Installation of any required Company Software

Windows OS installations (XP, Vista,7,8, 8.1, 10)

Microsoft Outlook, Excel and Word including office add in applications

Sage Evolution

Dropbox

Bitdefender was installed on all our client machines

Part sales software such as Prosis for Volvo part searches

Adobe Reader for PDF files

Various Picture Resize applications

Auto Email Sending Software

3. Maintaining the Company’s Camera System

Installation and Setup of Hikvision DVR including setting up the event timers record times and motion detection as well as connecting the cameras

Installation and mounting of Hikvision cameras both IP and analog cameras as well as different brands like Ezviz and Samsung, Hikvision was mostly used on site

Replacing and upgrading the DVR’s hard drive

4. Maintaining the Company’s Fingerprint System (Softcon was the software used)

Updating the system with new staff and tenants that worked inside the premises

Sending the readers in for repairs and ordering new ones if needed (Sagem Readers was most commonly used for entry at the company gate as well as exciting)

5. WiFi and Internet installations for tenants that rented buildings on the premises

Installation and Setup of Ubiquiti LiteBeam’s antenna units on the roof

Supplied tenants with standard routers that served as a switch to push out the internet received from the Ubiquiti antennas connected to our company’s Rocket AC which received internet from our fibre

Installed ubiquiti access point units were needed for wifi connections 6. Maintenance and upkeep of our company’s printers (our 3 main office printers was on contract with Kyocera)

Make sure tonner is always in stock

Schedule repair jobs with Kyocera when needed

When printer jams occur try and fault find the problem and resolve if possible

Make sure printers are clean and neat

Setup clients on printer via it’s IP in the Browser for scanning towards their PC’s or Server

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7. Connecting and Setup of company Desktop Phones, Cell phones and WiFi Cordless Phones (Cordless Unidata IP phones were used on site)

Connecting Snom 300 Desktop phones with corresponding Extension numbers and network settings

Setup cordless WiFi phones for security and staff who move around allot including assigning them an IP and correct matching network information corresponding with the phone PBX server in use

Personnel cell phones were connected to the wifi if needed

Some users used a vpn on there cell phones this was installed using OPEN vpn in the play store for clients who required it

Our sales team used Sureswipe that allowed our clients to make payments on their cell phones using the sureswipe machine and the APP this was also installed on the users phones who used it as well as applying the security APK file towards their cell phones for authentication

Email was setup on the clients phones via the outlook app or default email app client using the correct smtp and security server settings 8. Setup and Creation of Email Accounts

When users need a new Email address the Cpanel was used to create them a new Email account

The Cpanel was also used to delete accounts no longer in use as well as to increase the Email Box size and make similar changes

Emails needed to be setup on client machines almost all of our client used outlook to connect there mails, setup included going into Control Panel and using the function under Mails to add and connect the Email account using correct SMTP and security settings provided for each user

Setup included adding an Email signature for all our users as well as adding the option to receive an Email as soon as Email is sent and read by the user receiving the Email (Read Receipt)

9. Upkeep of our Firewall (PFsense) and Telephone system (Free PBX)

Our internet throttling was setup through our firewall limiting our tenants to their detailed internet line for downloading and uploading

Security measures was setup so that our desktop phones IP range and unrecognized IP devices would be blocked not allowing them into our LAN pc network

Internet Browsing was also limited and secured excluding and blocking sites that included malicious content and or torrent sites

On our Telephone system when adding new desktop snom phones, and cordless phones they would first have to be created on the FreePBX system with correct settings

New phone numbers and short dials including voicemail options was also setup using the FreePBX system

10. Backups and Data loss Security

Sync Back Free is used on our backup server to make clones of data at every end of day that cloned each servers hard drive

Dropbox was used as well to keep an online copy of all cloned data

Our Main 2 servers was backed up to an Hyper V clone so that it could be started from any pc when the server fails

3 Physical Drives were swapped each Friday for an offsite data backup REASON FOR LEAVING: Re Recruitment

REFERENCE: Company Director : Alex Sprenzel – 082-***-**** Senior Technician From 2017 – 2018 : Juan Gouws - 083-***-****

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