Market Research Executive

KH.EMON RAHMAN

Address: House-*/* Block-Cha Mirpur -2 Dhaka -1216

Mobile No 1: 018********

Mobile No 2: 016********

E-mail : ******@*******.***

Career Objective

-Seeking an mid-level position to begin my career in a high-level professional environment.

-To secure a challenging position in a reputable organization to expand my learning’s, knowledge, and skills.

-Always ready for professional and personal growth. Career Summary

More than four years of experience in Research, Market intelligence analysis,Client Relations & Customer support, Currently working as a Market Research executive at Uber.Inc in Bangladesh . Proven ability to work with difficult situations and provide a high level of service to corporations. Employment History

Total Year of Experience : 4.9 Year(s)

1. Market Research Executive

Uber Bangladesh Ltd.Oct 2019 – Contract ends (2020) Duties/Responsibilities:

Recording & analyzing market comp activity.

Analyzing published data and statistics.

Coordinating research projects.

Preparing briefs and commissioning research.

Formulating a plan or proposal and presenting it to senior management.

Conducting qualitative or quantitative surveys, which involves field, interview or focus group assessments.

Using statistical programs to manage and organize market information.

Monitoring the progress of research projects.

Analyzing & interpreting data to identify patterns & solutions, including surveys & focus group transcripts.

Writing detailed reports and presenting results. 2.Jr.Business Development Executive

Three R Engineering and technology Sep 2018 – Sep 2019 (1 yr 1 mo) Duties/Responsibilities:

Organize and schedule meetings and appointments.

Develop and maintain a work operational system.

Research and create presentations.

Handle multiple ongoing construction projects.

Contribute to team effort by accomplishing related results as needed.

Handle sensitive information in a confidential manner.

Coordinate office procedures.

Resolve administrative problems.

Oversee and supervise the project work.

Implementing new Business work operational ideas.

Assists in interviewing applicants for open positions.

Oversees employee training sessions.

Investigated and implemented ideas for more sales improvement.

Analyze and interpret financial and sales records.

Research and develop Business operations.

3. Client Relationship Executive(BPO)

SYNERGY FINANCE LIMITED Dec 2017 – Aug 2018 (9 mo) Duties/Responsibilities:

Assisting in Sales.

Handling Problems.

Implement new sales ideas.

Maintaining good relationships with merchants and clients.

Lead generation.

Technical Support.

Coordinate with Sales Agents.

Telecommunications.

Financial Services.

Insurance & MCA project.

Customer Service.

Cold Calling.

Live Chat Support -Email Support -Virtual Workforce.

Analytics & Reporting.

4. Administrative Assistant

N.E.M Ltd May 2016 – Nov 2017 (1 yr 7 mo)

Duties/Responsibilities:

Looking after factory compound & ensure security safety

Following up direct orders from admin manager

Supervise security sections.

5.Coordinator

Phebe Mart Apr 2015 – Feb 2016 (1 yr 1 mo)

Duties/Responsibilities:

E- Commerce business operations supervision.

Assisting in Sales.

Handling Problems.

Implement new sales ideas

Customer support.

6. Trainee Shift Supervisor

Sbarro Feb 2014 – Oct 2014 (9 mo)

Duties/Responsibilities:

Assigns tasks to new recruited employees on shift.

Addresses and resolves customer inquiries and complaints.

Cleans and organizes the work area as needed.

Engages with customers to ensure they are satisfied with service and products offered.

Promotes specials, sales, and new products or services when relevant.

Orders supplies and products when stock runs low.

Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to upper level management.

7. Assistant Merchandiser

DreamTouchApparels Feb 2013 – Jan 2014 (1 yr)

Duties/Responsibilities:

Assist senior merchandiser in everyday product merchandising activities.

Process and monitor invoices and shipments accurately.

Report warehouse and store about stock release, stock return and new arrivals.

Forecast order quantities based on stock level and sales information.

Maintain and monitor stock levels and movements.

Maintain accurate stock, export and shipping related documents.

Generate reports related to sales and profits and new merchandising concepts.

Develop pricing and merchandising strategy to meet sales targets. Academic Qualification

Exam Title Major Subject Institute Result Passing

Year

Duration

Bachelor of Arts

(BA)

Social Science National university CGPA: 3.01

out of 4.00

2017 4

HSC Commerce Tejgaon College CGPA: 2.2

out of 5.00

2012 2

SSC Commerce Mirpur Bangla High

School

CGPA: 3.06

out of 5.00

2010 2

Career and Application Information

Looking For : Start or Mid Level Job

Available For : Full Time

Present Salary : Tk 20000

Preferred Job Category : General Management/Admin,NGO,Development/Market Research,Customer support Preferred District :Dhaka, Rajshahi, Rangpur, Chattogram Specialization

* Strategic corporate thinker.

* Motivational and psychology counseling.

* Very good communication skills.

* Ability to make the situation favorable.

* Professional at management work.

* Effective team leader.

* Very good learner.

* Punctual and hardworking individual.

* Well trained in military discipline.

* Computer and technological related operations.

* Market Research and intelligence.

* Very Healthy and Energetic.

Extra Curricular Activities

Bangladesh National Cadet Corps.

02/2012 to 06/2013

First Elite Regiment,

Bangladesh Army wing.

Achievements:

CTE,UCT and ATE Training accomplishments.

Language Proficiency:

Language Reading Writing Speaking

Bangla High Medium High

English High High High

Hindi Low Low Medium

Business Projects Accomplishments

Comp intel SOP.

Product knowledge.

Kano model.

Appliances repairing service development inside the capital city.

Merchant Cash Advance.

Versatile Construction projects.

Reference

Reference: 01

Name : Sayed Hayder Jaman

Organization : Evence Group

Designation : Administration manager

Mobile : 019********

Relation : Relative

Reference: 02

Name :Marjuk Ahmed

Organization :Uber.inc

Designation :Market Analysis manager

Relation :Professional

Mobile : 018********

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