Customer Service
Resume:
Gabrielle Day
Phone: 706-***-****
E-Mail: *******************@*****.***
Professional Summary
Relentless professional known for working hard to uncover the truth. A smart Fraud Investigator promoting exemplary talents in forensic analysis, digital investigating and assessment of client needs.
Thorough Job Title with background in Area of Expertise and successful record of finance and fraud investigations. Excels in gathering, analyzing and reporting evidentiary findings, including forensic financial analysis and fraud. Successful in administering multi-million-dollar client portfolios and actualizing strategies to grow client accounts and drive business objectives.
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
Motivated Fraud Analyst touting Number years of expertise investigating suspicious activity for Type company. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.
Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Fraud detection
Report filing
Effective communication
Financial Fraud
Work History
March 2020 to Current
Tsys Columbus, GA
Fraud Investigator
Conducted prompt and thorough investigations on referred files.
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Contacted customers directly to notify of fraudulent activity and minimize impacts.
Provided exemplary level of customer service to all individuals, including clients and company personnel.
Worked with Type customers to understand needs and provide Type service.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Handled Number calls per Timeframe to address customer inquiries and concerns.
Increased customer satisfaction by resolving Product or Service issues.
January 2018 to June 2020
Publix Super Markets Columbus, Georgia
Front Service Clerk
Greeted Number daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Demonstrated knowledge and applied proper food handling standards.
Managed multiple tasks in high-volume environment.
Provided assistance to customers requiring help by carrying-out and loading purchases.
Addressed guest complaints and resolved issues to promote satisfaction.
Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Completed sales transactions, including all accepted forms of payment.
Processed customer orders and accurately entered into order system.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving Product or Service issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
December 2017 Harvest Time Ministries Clayton, AL
High School Diploma N/A
Contact this candidate