Customer Service Front Desk

Ra’Nysha L. Crawford

**** ***** ******** ****** ********, MS 39501 ● 228-***-****● ********.*******@*****.*** EDUCATION

General Education Development Certification - May 2013 Gulfport High School. Gulfport, MS

WORK EXPERIENCE

Treasure Bay Casino

Lead Front Desk Receptionist

Gulfport, MS, May 2018 - PRESENT

• Greet guests and work to maintain a level of professionalism to assure guests’ satisfaction.

• Answer phone calls regarding company inquires, schedule meetings

• Assist with clerical duties such as photocopying, faxing, filing, sorting and distributing mail, and cleaning lobby.

• Attend all staff meetings in order to stay up-to-date with any changes within the company.

• Resolve guest issues in a professional and timely manner.

• Handled all cash transactions

Peoples Bank

Deposit operations

Gulfport, MS, April 2018 - June 2019

• Built and established relationships with clients using customer service skills to promote a civil environment.

• Managed the online website for Only One You Salon to maintain booking appointments, availability, and cancellation of appointments.

• Collected payments and created payment arrangement for customers. References available upon request.

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