Employee Relations Manager

SHIRLEY M. HALL-WERNER

Home: 949-***-**** Cell Phone: 408-***-**** e-mail: *********@*****.***

PROFESSIONAL SUMMARY

Organized, dependable, highly-effective Human Resources Professional with a demonstrated track record in diverse work environments and industries. Core competencies include program management, project management, communications, and process implementation skills. SKILLS AND HIGHLIGHTS

Hiring and retention Training and development

Regulatory Compliance HR records maintenance and compliance

Employee Relations Exceptional interpersonal skills

Compensation Labor agreements

Microsoft Office, Peoplesoft, Taleo, SAP, Google Docs

Excellent spelling and proofreading skills Intermediate Spanish (speak and read) PROFESSIONAL EXPERIENCE

Lutheran Community Services Northwest Vancouver, WA ESL Program Manager (8/2018-6/2020)

Recruit, train, coordinate, and manage a team of ESL tutors.

Provide ESL lessons to help refugees and other immigrants to gain English skills as quickly as possible.

Develop processes and procedures for tutors

Collaborate with other staff members to match tutors with refugees and immigrants.

Database management -Ensures that all program participants are tested regularly to track their improvement in ESL.

Vaughn Systems Madrid, Spain

Volunteer ESL Teacher (5/2018-7/2018)

Assist Adult learners in Intermediate English classes

Conduct group tutoring during class

Wrote, presented and taught lesson plans

Clark College

Human Resources Consultant (3/2017-4/2018) Vancouver, WA

Organize and execute Records Compliance Project

Assist with I-9 Compliance Project

Provide support for new hire processing/back-up for front desk Self-Employed HR Consultant (Part-time/Home-based) (2013-2016) Vancouver, WA Provided Human Resources services and administrative support for two family-owned businesses.

Implemented hiring processes

Sourced, recruited, and filled positions

Advise on employment law and procedures

Resume of Shirley Hall-Werner

Johnson Controls Milpitas, CA

Field HR Manager (2010—2012)

Manage HR functions for 3 accounts-11 domestic and 1 international site

Conduct and coordinate site specific training for Performance Review Management, Sexual Harassment, Diversity, and Management Leadership

Provide support and counsel regarding employee relations’ issues.

Investigate complaints and disciplinary actions

Oversee Salary Administration and Pay for Performance programs.

Recruit and fill all open positions

Assists with execution of change management and transition plans Abbott/Advanced Medical Optics Milpitas, CA

Sr. HR Specialist/Staffing Coordinator (2008-2009)

Acted as back-up to the Sr. HR Manager—interviewed candidates, attended meetings

Managed all staffing related functions and acted as back-up to HR Representatives

Assisted with change management transition after merger

Generated offer letters, maintained recruiting files and new hire materials

Conducted new hire orientation, coordinated on-boarding activities

Counseled hiring managers regarding the best recruiting strategies LAM Research & BD Biosciences (for Staffing Agencies- Superior & Adecco ) San Jose, CA On-Site Program Manager (2006-2008)

Acted in an HR Business Partner capacity for all temporary staffing needs at client/customer site.

Acted as primary contact and valuable resource for temporary employees and managers

Partnered with and advised hiring managers on recruitment processes and employment laws

Proactively resolved employee issues that arose between the client and contract employees

Conducted new hire orientation, exit interviews, and benefits enrollments

Provided wage assessments and produced weekly & monthly reports

Participated in workforce planning and managed a reduction-in-force project Kaiser Permanente Walnut Creek, CA

HR Specialist (2005-2006)

Recruited internal candidates to fill union and non-union positions.

Performed full-cycle recruiting for an entire region

Partnered with union reps to insure compliance with rules regarding hiring practices

Supported employee transition and placement activities during workforce reductions EDUCATION & CERTIFICATIONS

MSc, Training & Human Resources Management, University of Leicester, Leicester UK BA, Business Administration, Southern California University, Santa Ana, CA PHR Certification

TEFL/TESOL Certification, International TEFL Academy, Chicago, IL 2017

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