Manager Technician

Experience

LED VIDEO WALL SPECIALIST

Managed national roll out

Coordinated daily/ weekly schedules for technicians

Managed travel arrangements to correspond with each projects’ desired timeline

Coordinated with general contractors onsite to ensure the sites were ready for installations

Installed, programmed, and commissioned LED video wall installations

Ensured all documentation (i.e. videos and images) of the project were uploaded to the customer’s platform

Responsible for post project review to ensure all hours and expenses were billed properly

Maintained customer communication throughout the project timeline

Managed post-installation service desk, remote and onsite support

PROCUREMENT MANAGER

Managed request for signed quotes and customer issued purchase orders

Processed and reviewed proposals and POs to ensure that all documentation matched and aligned with internal processes.

Processed all orders into the ticketing system

Managed vendor relationships to receive the best pricing and maximize margin for each project.

Managed VIR programs with vendors to ensure back-end incentives were in place and being met.

Coordinated with the Sales and Operations staff weekly to ensure all jobs were completed and billed

Managed the creation and billing of all service agreements

Oversaw the approval process to ensure all vendor invoices were paid on time

Worked with Finance to manage all accounts payable and receivable.

Tracked and reported monthly booked vs budget revenue numbers

WAREHOUSE MANAGER

Received all material

Tracked all product orders and verified items were received before the project kick-off

Issued products to field technicians for each project

Implemented documentations procedures to better track product transfer.

Tools and test equipment management

Managed all RMAs with vendors

Managed physical security of warehouse spaces

Conducted monthly inventory inspections

Managed fleet inventory.

AUDIO VISUAL TECHNICIAN

Assisted Lead Field Technician with AV and Structure Cabling integrations on-site.

Learned industry standards and techniques of proper integration.

Attended industry trainings to advance skill set and adopt standards (i.e. sound masking, VOCIA, etc.)

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