Customer Care Sales Executive
Resume:
Prem Kumar
Retail
To make customers feel valued, welcomed and accepted and treat each
customer as if he or she was the most important person on the planet. Understand the mindset of a customer and be patient with demanding customers. Responding quickly to their requests, being polite and helpful at all times (everyone prefers to talk to nice, pleasant people). Understanding that it is the perception in the customer's mind that really matters.
•Excellent interpersonal skill.
• Attention to detail.
• Ability to work independently but also as part of a team
• Ability and desire to sell.
• Ability to work effectively under pressure, reacts quickly, and meets tight deadlines.
sales executive
apple
• Understand the mindset of a customer.
• Be patient with demanding customers.
• Responding quickly to their requests.
• Being polite and helpful at all times (everyone prefers to talk to nice, pleasant people).
• Gather market and customer information and provide feedback on buying trends.
customer care executive
Aircel
Experienced in mobile networking company AIRCEL as customer care executive, taken care of networking issues and raising complaints, getting customers new connections. understands the customer needs and giving right solutions to customer end .
Its a job, where we can able to find customers taste in terms of likes and dislikes and proverb easily. will be travelling with customer till the end. customer care executive
Airtel
Experienced in mobile networking company AIRCEL as customer care executive, taken care of networking issues and raising complaints, getting customers new connections. understands the customer needs and giving right solutions to customer end .
Its a job, where we can able to find customers taste in terms of likes and dislikes and proverb easily. will be travelling with customer till the end. Senior sales executive
Samsung Electronics
• Understand the mindset of a customer.
Summary
Experience
05-2011 -
05-2012
05-2012 -
12-2013
05-2014 -
03-2016
08-2016 -
04-2018
Personal Info
Address
No,16/51, pookaran street,
Doraiswamy road, Vadapalani,
Chennai - 600 026, India
Phone
********@*****.***
Date of birth
31-05-1990
Skills
Customer Service (Four years of
experience working for a reputed
company)
Advanced
Leadership - managed India's biggest
apple Reseller Store ( location-
Chennai)
Excellent
Teamwork - part of sales team who
generated most revenue for the
company
• Be patient with demanding customers.
• Responding quickly to their requests.
• Being polite and helpful at all times (everyone prefers to talk to nice, pleasant people).
• Gather market and customer information and provide feedback on buying trends.
Must be good in product knowledge
Assistant Store Manager
Apple (Aptronix)
Taking care of entire store operations and responsible for profit and loss. India's biggest apple store
Team handling and planning for day to day achievements Meeting the customer needs and selling right product to right hand Being in touch with customers to make them feel,in a friendly shopping and updating the offers
Training the staff to the perfection for giving better demo experience to customers.
Velankanni Matr. Hr.Sec.School
Secondary Course (10th)
Velankanni Matr. Hr.Sec.School
Higher Secondary Course (12th)
Guru Nanak College
B.B.A Degree (Bachelor of business administration) 05-2018 -
present
Education
05-2005 -
04-2006
05-2006 -
04-2008
06-2008 -
04-2011
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