Customer Service Executive

CURRICULAM VITAE

AMBILI ROBIN

KONGAPPILLIL HOUSE

UDAYAMPEROOR P O

ERNAKULAM DIST

KERALA 682307

E-mail: ***********@*****.*** Whatsapp: +91-956*******

Work Experience:

Worked as Reservation and ticketing Executive with COZMO TRAVELS KUWAIT in GDS AMADEUS from 04Feb2018 to 12Jan2019

Worked as Reservations and Ticketing Executive with SHUKRIYA TRAVELS PVT LTD, COCHIN and did Reservations and Ticketing in GDS Sabre, from 02May2016 to 30Sep2017.

Worked as Customer service Executive and did Reservations/Ticketing/Flight Firming in GDS Amadeus with SRILANKAN AIRLINES Cochin from 6th March 2014 to 30th April 2015.

Worked as Customer Service Executive and did Reservations/Ticketing/Flight Firming in GDS Amadeus with SAUDI ARABIAN AIRLINES from 10th March 2010 to 4th March 2014.

Eleven months work experience as a Customer Service Executive and did Reservations/Ticketing/Flight Firming in GDS Mars with SAUDI ARABIAN AIRLINES, Cochin.(03-05-2006 to 02-04-2007)

Two Years work experience as a Customer Service Executive from OASIS TOURS AND TRAVELS Cochin, and did Domestic and International Reservations and Ticketing in GDS Galileo, Amadeus and Abacus. (01-07-2004 to 02-02-2006)

Six months work experience as a Trainee staff from AIR INDIA, Cochin City Office and maintained counter reservation and ticketing, PTA Section and Reception. (01-12-2003 to 15-06-2004)

Educational Qualification:

Course

University

Year of Passing

Degree (B.Sc. Mathematics)

Mahatma Gandhi University

1998

Plus Two (Science Group)

Board of Higher Secondary Examinations

1994

S.S.L.C.

Kerala Board of Public Examinations

1992

Technical Skills

Successfully passed the Diploma in IATA Foundation with 90 % marks from SATM, Cochin in 2003

Passed PGDCA in Data Preparation and Computer Software with 74 % marks in 1995

Objective

Seeking a challenging position in a progressive organization to aid in honing of Administrative and Project Execution skills and work towards organizational growth.

Aim to be associated with a progressive organization that gives scope to update knowledge and skill in accordance with latest trends. I am to be part of a team that dynamically works towards the growth of the organization. I strongly believe in hard work.

Software Skills

Knowledge of : COBOL, MS Office & Networking, Tally

Software Package : MS Office 97/2000/XP/2003, Internet Explorer, COBOL, dBase, Lotus

Operating Systems

Windows 95/98/XP

Personal Details

Date of Birth : 11-10-1977

Sex : Female

Marital Status : Married

Passport Details

Passport No. : R3323231

Date of Issue : 08Aug2017

Place of Issue : Cochin

Date of Expiry : 06Aug2027

Languages known

Speak : Malayalam, English, Hindi,Tamil

Read & write : Malayalam, English, Hindi, Tamil

Summary of Skills

Ambitious and hard working committed to excellence

Team player innovative and effective problem-solver

Tenacious and flexible in high-pressure situations.

Reference:

Ms. Prabha Kumari Mr. TAJAMULKHAN Mr. Selvaraj Nadar

Sales & Reservations manager, GM Reservations & Sales Station in charge

SRILANKAN AIRLINES, SAUDIA SAUDIA

Cochin Cochin Cochin International Airport

Mob: 812-***-**** Office:048*-******* Ph:914*********,813-***-****

Office: 048*-*******

Place : COCHIN

AMBILI ROBIN

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