SHRIKANT KUMAR SHAW

Mobile :930-***-****,

E-mail : adfift@r.postjobfree.com

CAREER CONSPECTUS

Over 5Years of experience in Satin Credit Care Network Limited.

Excellent communicator and strategist with ability to lead the people at all hierarchical levels.

In depth ability in Credit, Audit, Report analysis, IT Support Assistant, MIS

Exhaustive awareness of IT and computerized record maintaining. SKILLS

Logging and processing support calls

Installing and configuring computer hardware, software, systems, networks, printers and scanners

Planning and undertaking scheduled maintenance upgrades

Solving password problems

Managing stocks of equipment, consumables and other supplies

Maintaining records of software licences

Checking computer equipment for electrical safety

Investigating, diagnosing and solving computer software and hardware faults

Providing user training, support, advice and feedback

Training new staff.

Keeping up to date with new technology

Managing secure network access for remote users

Ensuring software licensing laws are followed

Team working skills

Analytical and problem solving skills.

Strong technical skills.

The ability to work well under pressure.

Organisation and time management.

Updates workstations / laptops and operation systems as needed

Ability to provide support for business based tools such as instant messaging, cloud file sharing, internet, Windows, mobile devices, laptops/desktops, Apple products, in room Video Teleconferencing etc EMPLOYMENT CHRONICLE

Assistant Manager MIS: Satin Credit Care Network Limited. (01th August 2015 to till date)

Exploring new product opportunities at branch level & providing real time basis solution (Cashless collection, Psychometric etc.).

Analysis & report shared on day end to concern stakeholders- Region/Branch wise.

Handling queries from field/region regarding process, Psychometric, CSS, new changes etc. & trying to provide them real time solution

Ensuring proper function of system, network and internet connectivity at the region office & 19 branches

Providing IT infrastructure support to the 19 branches associated with the region

Reviewing The requirement of H/W for Region/Branches-19 as per current & future requirement & facilitate IT infrastructure setup at new branches / RO(Tablet/Laptop/Printer/Internet)

Configuration Necessary application of tablet before deployment in the 19 branches

Providing IT Security Awareness training and Necessary assistance for the employee.

Involved in implementation & maintenance of the LMS (Loan management system) application

Providing support by doing Loan master to transactions level coordination with cross functional team.

Maintain & Manage Inventory of all 19 Branches IT Assets.

Track and monitor security of hardware and software systems. SOFTWARE KNOWN

BIJILI(Developed by Force Ten Technology)

FAMS

SURE MDM (Mobile Device Management)

FINLY(Spine Assets System)

LMS(Loan Management System)

SCHOLASTICS

MCA Pursuing from Jaipur National University

Bachelor of Computer Science from Raj Narayan college, Hajipur, BRABU Bihar University in 2014.

12th From Raj Naryan College Hajipur,BSEB Patna 2010

10th From Shree Jnan Bhaskar Vidlaya Kolkata, WBSEB Kolkata 2008 IT SKILLS

Office Package : MS OFFICE, LIBRE OFFIE, GOOGLE SHEET Operating System : WINDOW, UBANTU

Data Base Package : EXCEL, MS ACESS, SQL

Scripting Package : HTML, CSS, JS, WORDPRESS

Graphical Package : PHOTOSHOP 7,

PERSONAL DOSSIER

Date of Birth : 05th Jan 1993

Address : S/o: Rajendra Sah, AT/PO- Parmanandpur, Dist— Saran (Bihar). Languages : English, Hindi & Bhojpuri and basic knowledge in Bengali Marital Status : Married

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge and belief. Place: Berhampur Shrikant Kumar Shaw

Date: 26.07.2020 Signature

Contact this candidate