Bikalpa Das

PERSONAL SUMMARY

A polite, well-spoken and hard working with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and prepare bills. Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team.

Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals.

Duties:

Meeting and greeting customers and organize table reservations

Managing the entire staff of the restaurant and coordinating their work

Responsible for increasing the business of the restaurant

Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit

Set budgets and execute plans for department sales, product purchase and staff development

Coordinating and managing the entire operation of restaurant by scheduling shifts

Provide customer support by resolving their complaints about service or food quality

Recruiting, training and motivating staff

Maintain high standard quality hygiene, health and safety

Overseeing the stock levels and placing the orders well in advance

Ensure timely delivery of all food & beverage items to customers. Coordinate administration, budget, payroll, staff and vendors

PROFESSIONAL EXPERIENCE with:

Rajdhani hotel, Agartala,Tripura, India (Jul 2006- Jul 2008)

Umedbhavan, Jodhpur, Rajasthan, India (Sep 2008- Jan 2009)

Rococco Ashvem Resort, Goa, India (Feb 2009 – October 2018)

Kuredu Island Resort and Spa, Maldives (Jan 2018 – Till Present)

KEY SKILLS AND COMPETENCIES:

Familiar with all cash handling & Credit card payment procedures.

Excellent communication and interpersonal skills

Have a full knowledge of all food & beverage policies.

Multi-tasking abilities with proficiency in organizing and managing

Different tasks

Have knowledge of maintaining books of accounts (Restaurant).

Expert knowledge of handling administration and paperwork

Thorough insights in overseeing stock levels and ordering supplies

Able to work on a rotating shift.

Ability of recruiting, training and supervising staff

Proficient in assigning duties and scheduling shifts

Ensured smooth coordination between the back-end and front-end

activities

ACADEMIC QUALIFICATIONS:

Plus 2 and Hotel Management

PERSONAL INFORMATION

Nationality

:

Indian

Gender

:

Male

Fathers Name

:

Binanda Das

Permanent Address

:

North 24 parganas, Habra, Kolkata, INDIA - 743233

DOB

:

08/02/1987

Marital Status

:

Unmarried

Languages known

:

English, Hindi, Bengali

Passport No

:

J8739738

Declaration

All the information provided by me in this resume is correct and I have not knowingly omitted any related information, which would have a bearing on my employment with you.

Place: Maldives

Date: 23.04.2018 Bikalpa Das

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