Customer Service Assistant

James Thuo Wangari

Email: ***********@*****.***

Mobile: +971-*********

PROFILE

OBJECTIVES

To obtain a position and become associated with a company where utilization of skills is encouraged, and to gain further experience while enhancing the company’s productivity

EMPLOYMENT HISTORY

Sales Associates

Aug 2018 –Feb 2020- Plus Point supermarket Dubai Silicon Oasis

Worked as a cashier for those two years I worked there.

Help with the receiving and distributing of new and old items.

Prepared and analysed item inventory reports to review with management monthly.

Worked together with others to ensure we achieve our targeted goal at the of every month

I also help with directing the customer on collective shelves.

Help with delivering items to the customer's apartment.

I also help with opening the counter in the morning and closing at night.

Provided a suitable environment for everyone to be able to work.

Help with arranging items in their respective shelves and removing the expired items.

Kept the shelves and the supermarket clean all the time.

RETAIL SALES ASSISTANT

Jun 2017-May 2018- Safari duty free at Jomo Kenyatta International Airport

Greeting customers who entre the shop.

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payment.

Stocking shelves with merchandise.

Answering queries from customers.

Reporting discrepancies and problems to the supervisor.

Balancing cash register with receipts.

Keeping up to date with special promotions and putting up displays.

Receiving and storing the delivery of large amount of stock.

Responsible for security within the store.

EDUCATION

2016 – 2017 Petanns Computer College Certificate in Computer Studies

2013 – 2016 Saint Matthew High School Secondary School Education

2005 – 2012 Saint Patrick Primary School Primary School Education

LANGUAGE

English

Swahili

SKILLS

Time management

Work under pressure

Patient

Organisation skills

HOBBIES

Leadership

Traveling

Football

Reading

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