Medical Assistant Office
Resume:
Leigh Ann Armstrong
Chillicothe, Ohio 45601
*************@*****.***
Career Objective: To obtain a career in a professional medical environment
Education: Chillicothe High School; Chillicothe, Ohio
Relevant Experience: Adena Health System; Chillicothe, Ohio
Patient Access Representative/Urgent Care (December 2016 – Present)
Answering incoming calls
Registering patients for labs/x-rays/appointments/Urgent Care
Verifying patient demographic and insurance information
Filing orders for upcoming patient testing
Running missing order reports and Medicaid eligibility reports
Other office duties as assigned
Adena Health System; Circleville, Ohio
Registrar (December 2015 – December 2016)
Answering incoming calls
Scheduling patient appointments
Verifying patient information and insurance eligibility
Other office duties as assigned
Adena Health System; Chillicothe, Ohio
Outpatient Registration/Central Scheduling/ER Receiving (August 2010 – December 2015)
Answering calls from various floors within the hospital
Creating patient records for clinical visits, labor evaluations, newborn admissions
Admitting patients
Registering patients and updating current personal and insurance information
Scheduling Cat Scans, Ultrasounds, Mammograms, Nuclear Medicine procedures
Pre-registering patients for tests and surgeries
Getting orders prepared for next day
oIncluding printing patient demographic sheets and attaching them to order if one is available
Scanning of orders into ChartMaxx
Filing of orders that come across fax current day
Correcting patient accounts
General office duties and other duties as assigned
Pain Management Office Assistant II & Workers Compensation Liaison (August 2009 to August 2010)
Answering phone and directing calls to correct areas
Registering patients and verifying address, phone numbers and insurance
Making new patient appointments and mailing new patient packets
Getting visits and procedures approved for Workman's Comp patients
Completing patient reminders for upcoming office visits
Doing Time of Service reports for the Manager
Collecting co-pay and past due balances on patient accounts
Making deposits to the cashier
General office duties and other duties as assigned
Medical Receptionist/Medical Assistant/Surgery Scheduler (February 2004 to August 2009)
Answering multi line phone and directing calls to correct areas
Scheduling and pre-certifying surgeries
Preparing surgery charts for physicians; to include verifying current history and physical, blood work, EKG’s, consent, and medical clearance, if required.
Answering surgery patients’ phone calls and messages
Cross-trained as a medical assistant (getting patients ready to see doctor, applying and removing bandages, putting on and removing casts, removing staples and sutures, documenting what has been done to patient, getting vitals, calling in prescriptions and other clinical duties as assigned)
Billing office visits, surgeries, inpatient admissions/follow-ups
General office duties and other duties as assigned
Urologic Associates of Chillicothe Receptionist (August 2001 – January 2004)
Answering multi line phone, making appointments and message taking
Scheduling surgeries/procedures for physician
Pre-certifying surgeries, procedures and hospital tests
Filing
Maintaining and updating patient charts
Billing insurance companies for office visits, surgeries, procedures, inpatient admissions and follow-ups
General office duties and other duties as assigned
Receptionist (September 1999 to July 2001)
Answering multi line phone and scheduling patient appointments
Scheduling patient endoscopy procedures
Creating and mailing no show letters to patients and thank you letters to physician referral offices.
Billing insurance companies for office visits, endoscopy procedures, inpatient admissions/follow-ups
Greeting patients as they arrive
General office duties and other duties as assigned
Skills: Completed Cooperative Business Education Related Courses of study: Business keyboarding, Accounting, Word Perfect, Microsoft Office & Windows, Electronic Calculator, Office Procedures and College Prep courses.
References: Available upon request
Contact this candidate