SANDRA DOVER

**** ******* ****** – Tuscaloosa, AL 35405

205-***-****

http://www.LinkedIn.com/in/Sandrahannahdover adfibq@r.postjobfree.com

A pragmatic results-driven self-starter proficient in verbal and written communications. Experienced program manager, administrative professional with extensive project and change management expertise with a proven history of working in higher education, healthcare administration, the healthcare information technology industry; as well as, philanthropy. Skilled in decision making, problem solving, planning, organization, office/time management, learning and development; as well as, customer relationship management. Continuously seeking process improvement and opportunities for advanced learning; organization and economic development.

Licenses and Certifications

Certified Corporate Event Planner (CEP) – Jefferson State

Ntrinsx - Certified Facilitator

Program Management Professional (PgMP) - PMI

True Colors – Certified Facilitator

Certified/Licensed Substitute Teacher Tuscaloosa County

Operations Summary & Core Competencies

PM Skills

Attention to Detail

Initiative/Adaptability

Planning/Organizing

Professional Knowledge

Quality Assurance

Resource Management

Time Management

Verbal & Written Communications

BA Skills

Change Management

Data Flow Diagrams

Documentation

Judgement/Problem Solving

Project Initiation

Research

Risk Management

Scheduling

Stakeholder Management

Core Competencies

Goal Setting

Learning & Development

Operational Excellence

Organizational & Economic Development

Public Relations - CRM

Quality & Process Improvement

Talent Management

Technical & Prioritization

Technology Summary

Adobe Acrobat Pro

Adobe Connect

AT&T Connect

Google Suite

JAM

KRONOS:Workforce Mgmt

Microsoft Lync

Microsoft Office Suite

Microsoft Project

Microsoft SharePoint

Microsoft Windows (7,10)

MyVoice

Oracle

RegOnline

SAP Concur

SkillPort

SkillSoft

Telepresence

TINYpulse

Wisetail

Professional Experience

Dover Properties, LLC 2018 – Present

Property Manager

Work directly with clients to ensure properties are kept at the highest standards of operation.

Oversee property resources and financial management.

Coordinate property repairs and maintenance.

Coordinate contract renewals

SANDRA DOVER

1220 Mallard Circle – Tuscaloosa, AL 35405

205-***-****

http://www.LinkedIn.com/in/Sandrahannahdover adfibq@r.postjobfree.com

Ascension Information Services, (Ascension Technologies) Birmingham, AL 2003-2018

IT & Computer Services (Healthcare) – Remote & St. Vincent’s IT Office

Sr. Executive Assistant - Program Manager - Learning Coordinator

Responsible for office operations for the AIS South & Central Region, which includes the following:

Proficient in office, project, calendar, travel, and expense management; as well as, possess technical skills, and professional C-Level executive support.

Partner with local hospital leadership, as well as, Ascension System Office in the handling of confidential correspondence, financials, HR and staffing communications.

Responsible for the management of regional vendor relationships and processing of vendor requests, and contracts.

Coordinate and attend S&C Region Executive, CIO, Management Team, and Governance Meetings; which included presentation and agenda preparation/distribution, as well as, minute taking.

Arrange, attend and coordinate all internal/external regional senior leadership and associate team meetings, CIO leadership retreats, and monthly hospital site visits; as well as, handle travel logistics, and expense management.

Led the coordination of the annual AIS Leadership Conference (attendance of 700-900 members of leadership), including appointing a conference planning committee, collaboration and coordination of all conference communications, logistics, and post conference surveys.

Handle regional office management requests, responsibilities and deadlines to ensure quality improvement and a favorable outcome (payroll, budget, internal/external communications, operations).

Develop and led training, performance and process improvement mentoring program for regional Administrative Assistant’s; as well as, change the perception from a functional narrow view to one focused on achieving success, cost savings, organizational and operational excellence.

Led the South & Central Region in the facilitation, associate support and training on Wisetail LMS, SkillSoft, SkillPort (online learning applications), as Regional Learning Coordinator.

Coordinate mandatory learning hours and innovation sessions; as well as, ensure organizational education requirements are met by all regional associates.

As Harvard Leadership Direct Program Manager, coordinate (2015-2016 & 2017-2018) HLD program invitations and communications for distribution to Harvard Leadership Direct (HLD) Cohort. Schedule course dates, coordinate speakers, and presenters for the HLD Cohort attended by Ascension Information Services Sr. Leadership. Distribute course materials, track course requirements, attendance, course completion, audit reports and post course survey results.

Education

Bachelor’s Degree, Business Administration

University of Alabama at Birmingham – Birmingham, AL

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Associate Degree, Business Administration

Herzing College – Birmingham, AL

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