Service Representative Customer
Resume:
Maria Reyes
mr Customer Service Representative
Professional Summary
Attentive Receptionist with 20+ years organizing
documents, providing administrative support to staff members, arranging appointments and maintaining
office calendars. Organized professional with
expertise in telephone communication and
cold-calling potential clients.
Work History
2010-08 -
2020-02
Receptionist
Ultimate Shutters Of America, Houston, TX
Collected balances for products ordered by
clientele
Prepared and maintained accurate work
schedules for installation technicians
Handled phone calls from clientele relating to
order placements, verification and scheduling
Assisted customers with order pickups to ensure
fast, reliable service
Maintained warehouse inventory by receiving
and confirming order placement data from
clientele
Entered product invoices into company database
Interacted with vendors to schedule pickup and
installation dates
Provided clientele with friendly greeting to bolster company reputation
Responded to clientele emails in regards to order
complaints and placements
Maintained accurate invoice data by establishing
a system of photocopy records and paper copy
records to verify order data placed by clientele
Provided clientele with fax services to improve
Contact
Address
9550 Long Point Rd Apt 136
Houston, TX, 77055
Phone
*********@*****.***
Skills
Scheduling
Excellent
Verbal and written
communication
Excellent
Data Entry
Excellent
Staff Management
Good
Multitasking strengths
Excellent
Telephone skills
Very Good
Customer/Client relations
Very Good
Multi-line telephone systems
Very Good
order accuracy
Provided clientele with order status reports to
maintain proper communication in regards to
order fulfillment
2003-10 -
2010-08
Customer Service Representative
Southland Window Fashions, Houston, TX
Provided clientele with friendly service to maintain company reputation
Assisted clientele with order placement, fulfillment, and pickup
Maintained accurate invoice data log to ensure
accurate order fulfillment and company inventory
Drafted order entry logs to maintain order records Answered phone calls in regard to order
complaints, placement and fulfillment
Education
1995-08 -
1996-06
High School Diploma
Reagan High School - Houston, TX
Computer proficient
Excellent
Languages
Spanish
Native
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