Manager

E-mail : ***********@*****.*** Phone : 012********

Address : Alexandria. Agami el Bitash Elsamalihy 2. Dief Allah no 6 MITC for medical and laboratory

equipment

April 2005 — August 2006

MITC for medical and laboratory

equipment

August 2007 — April 2008

British council in Cairo August 2004 — March 2005

Charisma Company for medical and

sportive equipment

May 2008 — Oct 2010

Charisma for medical and sportive

equipment

Oct 2010 — Sep 2013

Maali Elsalam school Oct 2013 — March 2020

Alshimaa Fathy Ali Azzam

Work experience

Executive secretary

Compiled and updates files and reports

Keeps records of customers accounts

Wrote reports and documentation on various concerns of staff and customers Arranged for meetings, coordinated with meetings operators Answered queries pertaining to services and facilities Made restaurant, entertainment, and transportation reservations Assisted other staff such as the front desk

Operated office equipment like facsimile, printers, photocopiers, scanners, and voice mail systems; arranged for the repair of this set of equipment

Office Manager

Receptionist and volunteer teacher for foreigners

*Welcome and greet guests with great courtesy

Manage reservations using a computerized reservations system Address guests concerns and special requests in a professional and personable manner Answer telephone calls

Take and relay telephone messages for guests and others Prepare bills, handle and take payments

Communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests Deal with complaints and problems

Answer queries of guests about various information and services Do other administrative and hospitable functions assigned from time to time It was a voluntary work at the British council

Sales and marketing co-ordinator

Sales and supply chain manager

English teacher for senior stages

Alshimaa Fathy Ali Azzam 1

Diploma in written and simultaneous

translation from American University in

Cairo

Sep 2004 — May 2006

Diploma in English literature and linguistics

in Ain Shams University. Faculty of

Education

Sep 2004 — Aug 2005

License in arts and education from faculty Sep 2000 — Aug 2004 Qualifications

Having a great commitment and patience. Trying to improve my skills. Trying to achieve the farthest target to have the complete satisfaction firstly for my self and for the administration I work under. Handling whatever the problem I have even it considers as an obstacle. Having solidarity and workteam spirit. Cooperate with the stuff and the workteam. Hoping to prove my skills and talents whatever the missions I am going to do. Have perseverance and persistence in difficult situations

Skills:

bilingual (English and Arabic)

Sensitivity to the needs of others

Keen eye for details

Ability to organize and prioritize tasks effectively Formal training in customers service

Friendly and outgoing personality

Fantastic problem-solving skills

Great interpersonal skills

Proficiency in Microsoft Word, Excel, and PowerPoint Great interpersonal, customer service, and leadership skills Ability to work independently

Willingness to work long hours

Ability to work under pressure and to multitask

Resourcefulness and great communication skills

Education

American University in Cairo

Ain Shams University in Cairo

Faculty of Education

References

References available upon request.

Alshimaa Fathy Ali Azzam 2

Contact this candidate