Software Developer Customer Service

EMILY ARCUDI

**** ***** **** ***. *, Greenville, NC 27858 · 603-***-****

*************@*****.*** · www.linkedin.com/in/emily-arcudi-391197155

Enthusiastic and capable employee with experience in several different environments and industries. Able to take direction as well as take initiative when needed, and able to adapt quickly to changes.

EXPERIENCE

JULY 2018 – PRESENT

GYMNASTICS COACH AND DIRECTOR, Rose’s Gymnastics Training Center

Coaches all rec levels and age groups from preschool classes up to the rec/AAU team, and occasional USAG XCEL groups. Helps coordinate and run the rec program by making lesson plans, leading meetings, and supervising younger coaches. Occasionally assists in the preschool program, camps, and office duties.

JANUARY 2018 – JUNE 2018

SUBSTITUTE TEACHER, Merrimack School District

Followed lesson plans and supervised classes from preschool through twelfth grade.

JANUARY 2016 – AUGUST 2017

OFFICE MANAGER, chartwell’s dining services

In charge of hiring new employees for a college dining hall, including orientation, completing I-9s and W4s, and background checks. Scheduled all employees and recorded attendance. Kept track of payroll for part time and salaried employees, such as adjusting time clocks and entering vacation time.

JUNE 2013 – JUNE 2015

SALES ASSOCIATE, Tommy Hilfiger

Provided customer service around the store, worked fitting rooms, and cashiered. Processed shipment and organized display tables for women’s, men’s, and kid’s departments. Trained new employees on all aspects of the business.

EDUCATION

SEPTEMBER 2019 – PRESENT

INFORMATION TECHNOLOGY, University of phoenix

Working towards a bachelor’s degree in Information Technology with an Advanced Software Developer Certificate. Invited into Sigma Alpha Pi, The National Society of Leadership and Success.

AUGUST 2015 – MAY 2017

TOURISM, HOSPITALITY, AND EVENT MANAGEMENT, Bowling green state university

Attended classes geared towards a bachelor’s degree in tourism, hospitality, and event planning with a minor in general business, and made the Dean’s list.

SKILLS

Computer skills; proficient in Microsoft and Google products

Customer Service

Problem solving

Leadership

Time management

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