Engineering Customer Service

RESUME

Name: Pavan Venkat Naren Karri

E-mail:****************@*****.***

Contact: +91 - 868-***-****

PROFESSIONAL OBJECTIVE

Aspire to work in a dynamic organization where there is scope to take up challenges and opportunities to apply problem solving and analytical skills.

Seeking a challenging environment to utilize my skills involved in building relationship with customers.

FUNCTIONAL SUMMARY

Fluent & clear spoken English with good grammar and correct pronunciation.

High commitment and passion to work.

Flexible and versatile to adapt to any new environment and work under pressure.

Zeal to learn new technologies and undertake challenging tasks.

Adept at interacting with individual and business clients and seeking amicable solutions to problems.

Employment Summary:

Organization: Vivenns Global Pvt Ltd Dec’ 18 to present

Role: Executive Associate (Admissions)

Responsibilities

Providing support and performing administrative jobs.

Processing the applications of overseas students for their admissions in Universities.

Advising applicants regarding eligibility according to the University criteria.

Communicating with agents to get students’ admissions in their preferred Universities.

Reporting to the Director regarding status of admissions, the waiting list and rejected list.

Maintaining records of registered students.

Provide outstanding customer service to the students.

Handling CRM (Customer Relations Management).

Communicating directly with the Agents and the students through e-mails and telephonic conversations.

Conducting GTE Interviews.

EDUCATION

Academic Qualification:

Course

Discipline

Name of the College

Year of Passing

Aggregate

Pilot Training

Commercial Pilot Licence

US Flight Academy, Texas – USA

2016

B. Tech

Aviation Engineering

JNTU-HYD

2018

87

Intermediate

MPC

Board of Intermediate Education

2009

72

10th Standard

SSC

Board of Secondary Education

2007

91

DETAILS OF MY INTEGRATED PROGRAM INTRODUCED BY JNTUH

Aviation Engineering at JNTUH, India followed by pilot training sessions, licence issuances, instrumentation classes, check rides at USFA. Engineering certificate will be issued by JNTUH and all the Licences/Certifications will be issued by the USFA.

LICENCES/CERTIFICATIONS ATTAINED

PPL (Private Pilot Licence).

Instrument Rating.

CPL (Commercial Pilot Licence).

Multi Engine Rating.

FLYING EXPERIENCE

Total Hours: 305.2hours.

Multiengine: 21.7hours.

Pilot in Command: 161.1hours.

Instrument (Simulated & Actual): 34.3hours.

Cross Country: 75.8hours.

Night: 27.9hours.

STRENGTHS

Able to work and lead a team.

Excellent language abilities.

Target Oriented.

Interested in teamwork.

Accomplishable in work.

Versatile and soft spoken.

Positive and flexible in any situation.

Additional Skills:

Very good Knowledge about Australia and UK student Application and Admission process.

GTE and Financial documentation skills.

All the documentation process to help guide the students in their desired field of interests.

Knowledge about Universities abroad and courses offered by them.

PERSONAL INFORMATION

Gender : Male

Marital Status : Never Married

Date of Birth : 08-08-1992

Nationality : Indian

Languages Known : English, Hindi, and Telugu (can read, write and speak)

Permanent Address : S/o K. Ranga Ram,

13-22-87, Saraswathi nagar, Saroornagar, Kothapet – 500035

DECLARATION

I hereby declare that I would assure you to be efficient enough to work with your esteemed organization in an appropriate position.

If you favor me with an appointment I shall do best to work to the entire satisfaction of my superiors.

Place: Hyderabad

Date:

Contact this candidate