Hillary Johnson
Rochelle, IL ****8
*****************@*****.***
OBJECTIVE: To obtain a position utilizing my organizational, time-management, customer service, public relations, and money-handling skills
EDUCATION
Bachelor of Arts in Journalism December 2005
Minor: Communications
Emphasis: Public Relations
Northern Illinois University, DeKalb, IL
Computer Skills: MS Word, MS PowerPoint, MS Excel, Outlook
PROFESSIONAL EXPERIENCE
HCI, Inc., Rockford, IL
Scheduler September 2017 – Present
Schedule, revise and cancel appointments for 6-8 nationwide mobile units through telephone and email correspondence with clients using current company throughput calculations to ensure correct allotted time
Maintain accurate and complete records of appointments and equipment shipping information to be shared with Fleet Support
Mitutoyo America Corporation, Aurora, Illinois
Scheduler/Administrative Assistant November 2012 – September 2017
Maintain and organize inventory in filing system through various reports, databases and spreadsheets
Conduct bi-annual inventory for Technical Resource Department
Compile parts orders to Japan using MS Excel and company database
Ship parts to technicians nationwide
Prepare, schedule, close, and bill trainee and technical resource supervisor work orders
Process in excess of 40 weekly expense reports
Compose accounting approval requests and purchase orders and record in log
Maintain Technical Resource Department OSHA files
Coordinate annual service meeting travel agendas including travel arrangements, hotel stays, and car rentals
Create accounting department required payment vouchers for vendor and shipping invoices
Plan and execute plan for company golf outing including contacting and coordinating with venue
Blain’s Farm & Fleet, Illinois locations
Assistant Manager April 2005 – November 2012
Manage hiring process by reviewing applications, interviewing applicants, and conducting background checks to develop a strong, active and dependable work team
Monitor paid hours of associates and approve payroll
Mediate customer issues and concerns utilizing problem solving skills to resolve situations
Oversee front end including cashiering and monitoring customer service
Perform bookkeeping duties to open and close: preparing and balancing cash drawers
Execute direction given to departments through corporate e-mails and reports