VENKAT.J
To be part of growing organization that would give me opportunities to enhance my personality and skills and to bring out the best in me.
Educational Qualifications:
WORK EXPERIENCE
Name of the Company: Zimson Times Pvt Ltd
Designation: Showroom Manager & Customer Service Specialists Period of Work: Aug 2016 to Jan 2020
ROLES & RESPONSIBILITIES
Handling a team of Sales & Marketing Personnel’s
Inventory Management - Up to 3.5 crores
Making Sure the given Targets (Monthly & Quarterly) are being achieved from the team Generating leads from Institutions and making it to convert into a sale prodigy Understanding the basic Client requirements and Providing them the suitable products Making sure the Tele calling teams proposals are being converted to a sale or enquiry Taking appointments from business & Institution to promote the product and converting to a sale. SKILLS & COMPETENCIES
Superior customer relationship management ● Presentation skills. Ability to work under pressure.
Excellent communication skills both written and verbal. Computer skills In Microsoft Office.
Demonstrated ability to consistently meet time lines Ability to manage complex tasks
Ability to manage competing priorities and deliver on time SCHOOL/COLLEGE
COURSE OF STUDY
YEARS OF PASSING
Kumararani Meena Muthiah College
B.sc
2003-2006
Vidya Vinaya Vinoda MHSS XII
March 2003
ROLES & RESPONSIBILITY
Generate Leads From Client bases and converting the leads by transferring to Sales department.
Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.
Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number
Contact customers to confirm delivery date and address. Respond to delivery related inquiries and concerns from customers. Make last-minute order adjustments as requested by customers Notify customers about any delivery delays in advance. Schedule deliveries and prepare delivery documentations Process driver payrolls and review driver paperwork for shipments. Work in compliance with federal and state regulations. Provide outstanding services and ensure customer satisfaction. Handle and transport hazardous products safely
Track the status of product deliveries and resolve any issues promptly. Ensure that products are properly packed, stored and transported to avoid any accidents and damages.
Maintain contact with key markets by visiting and investigating the operations and local
Manage and train sales staff, implement sales incentive programs and goals to increase employee performance.
Develop, forecast and monitor budget and utilize operational resources. Plan and implement sales programs for one or more of the company's product line. Name of the Company: Shasta Groups (Phoenix Mall)
Designation: Area Manager
Period of Work: Jan 2013 to Jun 2016
Name of the Company: Ajuba Solutions Tidel Park, Chennai Designation: Senior Customer Support Executive
Period of Work: Nov 2009 to Mar 2012
ROLES & RESPONSIBILITY
Ensure outstanding customer satisfaction by maintaining strong working relationships. Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion. Manage and train resources to ensure quality and consistency of service to customers. Schedule and conduct status meetings with appropriate development resources and customers.
Provide proper refund and compensation to customers on time. Assist sales team in business acquisitions, planning, retention and management. Personal Information:
Fathers Name : Jayachandran
Date of Birth : 12/10/1986
Gender : Male.
Marital Status : Single
Nationality : Indian.
Phone Number : 638-***-****
Address : No: 11, 3rd Cross, 3rd Floor
Jabbar Block, Palace Guttahalli,
Aramane Nagar, Bangalore – 560003
Declaration:
I hereby declare that all the details furnished above are truthful to my knowledge. Venkat. J