Project Manger / Scrum Master

Douglas Damron, CSM CSPO

Sr. Technical Project Manager and Certified Scrum Master (CSM), with 15+ years of experience in managing small to large scale projects primarily within the video gaming industry however have had experience in the Medical industry as well. Strong leader with proven ability to lead cross functional teams to achieve desired results. Ability to identify and resolve business critical issues as well as technical challenges while creating strong relationships.

858-***-**** *************@*****.***

Hewlett Packard

Rancho Bernardo, CA

2018-Present

EXPERIENCE

Project Manager / Scrum Master

●Directed and lead all the sprint ceremonies including design and partner reviews

●Managed forecast program budgets

●Communicated all risks to internal and external stakeholders

●Liaison for QA, Development, Design and Marketing teams

●Successfully supported the launch of HP Tango printer (Box design, setup cards and all software OS systems (iOS, Android, Win 7, Win 10, MAC Desktop)

BLIND SQUIRREL GAMES

Santa Ana, CA

2017 – 2018

SENIOR PRODUCER

●Shipped the game title SIMS 4 to consumer in a Production Role

●Drove Development progress forward as Scrum Master

●Worked on multiple AAA unannounced games (MMO)

●Provided schedules and project updates regarding technical integration points and alerted any risks to appropriate teams

●Helped create RFP and budgets for potential clients

●Managed day to day communications with internal and external resources

●Helped mentor Project Managers, Jr. Developers and QA resources with Scrum Methodologies

BECTON DICKINSON

San Diego, CA

2016 – 2017

PROGRAM MANAGER

●Led and released Report Composer to the General Public in a heavily regulated environment. Improved day-day scrum activities by implementing new scrum boards, best practices and coaching

●Created project documentation via SAP to keep all stakeholders and peers informed

●Scrum Master for the Supply Knowledge Portal team. Presented and negotiated Scope to Upper Management

SONY COMPUTER ENTERTAINMENT AMERICA

San Diego, CA

2000 – 2015

SENIOR TECHNICAL PROJECT MANAGER 2000-2015

●Managed, coordinated and lead MLB Franchise Hosting Framework from 2006 -2015. The title has been successfully launched on Physical and Cloud infrastructure. Managed and led over 10 game titles (MLB, PAIN, SOCOM, Resistance Franchise, Doki Doki Universe)

●Oversaw multiple host/Instance reductions in different regions (Japan, Europe and Australia). Decreased hardware footprint with savings over 500K by switching over to a cloud based infrastructure.

●Managed and documented the monthly Global Hosting Budget. Presented to Stakeholders on cost savings solutions.

●Led and assisted projects that including Datacenter reductions, Database moves, DNS solutions and network storage. Reduced the overall cost by 250K a year.

●Scrum Master for the daily stand up meeting for the Global Hosting Teams (NOC, Hosting Engineers and Database team.

●Drove and Implemented new metrics/KPIs to ensure department goals were on track and being done on a timely manner.

●Consult with Customers and Internal network/software teams on custom hosting solutions (Physical or Cloud), DNS, Hardware and Software Requirements, monitoring solutions. Led and assisted projects that including Datacenter reductions, Database moves, DNS solutions and network storage. Reduced the overall cost by 250K a year.

SENIOR PROJECT MANAGER 2006 - 2010

●Scrum Master for all internal game features including live stats & rosters, tournaments, forums, sports ticker as well as the release of SDK (Software Development Kit). The SDK was used by a majority of First Party Titles.

●Ran the daily Scrum meeting, sprint review and maintained the project backlog.

●Documented and Informed Stakeholders on Project Status, Milestone Reviews, Risk and Lessons Learned.

●POC (Point of Contact) between game studios (Insomniac, Zipper Interactive, Red Zone, and San Diego Studios

●Create and maintain relationships with our counterparts in Europe and Japan.

ONLINE ASSOCIATE PRODUCER 2002 - 2006

●Designed enterprise game features for First Party Tittles features that included: tournaments, leaderboards/stats, forums, file services and User Generated Content (UGC).

●Led and coordinated the launch of 989Sports.com. Interfaced with concept and UI designers of the workflow.

●Produced and oversee all Sony First Party Sports (NBA, NFL, NHL and MLB) titles online feature sets. Collaborated with all teams within the organization including: legal, marketing, promotions, hosting and QA.

●Led the daily meetings for our game feature development team (Java, HTML, and C++).

●QA liaison between Dev and QA. Ensure all bugs were being reviewed and investigated.

QA ONLINE MANAGER 2000 – 2002

●Led and Developed the Online Testing solution for the launch of the PS2 and PSP Console. This included all network testing, blackbox testing, UI testing, load/stress testing and network gameplay testing.

●Managed and led over 30 titles from Development to Production and post-operations. Some of the titles include: MLB the Show, NFL GameDay, ATV 3, SOCOM, Motorstorm, Resistance 2 and many other first party titles.

●Generate project documentation to inform peers and stakeholders of project status.

●Managed and coached over 50 QA Analyst. Increased productivity and improved overall quality of games by implementing the Usability team.

●Created standard QA Test Plans, Suits and best practices.

EDUCATION

PROFESSIONAL CERTIFICATE IN PROJECT MANAGEMENT

San Diego State University

CERTIFIED SCRUM MASTER (CSM)

San Diego

CERTIFIED SCRUM PRODUCT OWNER (CSPO)

San Diego

SKILLS

International and Domestic Strategic Planning & Budgeting, Product Development, Product Management, Team Building, Agile Methodology, Itil v3, SDLC Management, Resource Management, Customer and Client Relations, Data Analysis, QA Testing, Process Improvement, Problem Solving Analysis

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