Social Media Manager, Personal Assistant, Public Relations
Resume:
GEORGE FIIFI WILLIAMS
+233-***-***-*** - **********@*****.***
PROFESSIONAL SUMMARY
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing marketing strategies and training and motivating teams. Adaptable to any and all
(working) environments with an ability to work independently but fusing into established organizational goals. An individual with progressive experience in managing employees, hiring & on-boarding, performance management processes and HR records as well as a dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization.
A Social media professional with expertise in the creation and management of social media strategies and campaigns that increase brand awareness, promote customer engagement and ultimately drive traffic.
WORK HISTORY
04/2019 – Present
06/2017 - 02/2019
Marketing Manager
ECHOMO Ghana Ltd
- Signed 5 new customers within first week of employment.
- Initiated brand awareness and company positioning strategies - handling social media, public relation efforts and content development and marketing.
- Directing, planning and coordinating marketing efforts with team.
- Development of a marketing plan together with team which gradually increased sales by 12% in 2 weeks.
- Developing each marketing campaign from start to finish.
- Researching demand for the organization's products and services.
- Evaluating competitors.
Public Relations Officer
RMG Ghana Ltd.
- Set up and run company's website and social media platforms.
- In charge of increasing the brand visibility of the company by implementing campaigns through social media focusing on increase in revenue.
- Responsible for all press releases and interviews granted to media houses.
- Directly responsible for campaigns that increased company's' sales on the retail market by 27% from 7% the previous year. Tailor-suited marketing activities to respective zones.
- Planning publicity strategies and campaigns together with the Marketing manager.
- Dealing with enquiries from the public, the press and related organizations.
- Media monitoring of all campaigns implemented.
- Designed and distributed promotional marketing materials to advertise upcoming public relations events.
06/2016 - 02/2019 Personal Assistant to M.D.
RMG Ghana Ltd. – Accra
- First point of call for the Managing Director.
- Planning, scheduling and running day to day activities of the Managing Director including but not limited to representing at meetings and travel.
- Coordinating daily and weekly itinerary as well as compilation of all weekly zonal reports for Managing Director.
- Coordinate travel itinerary (visas, accommodation, domestic travel and plan) for business partners and visiting partner staff.
- Handled all personal errands of Managing Director.
- Responsible for the management and coordination of the entire office.
- Reminding the Managing Director of important tasks and deadlines.
- Research conducted on markets on behalf of the Managing Director. 02/2013 - 03/2015 Zonal Operations Manager
AngloGold Ashanti Malaria Ltd. – Obuasi
- Managed eight (8) zones within the southern part of company's' operations.
- Directly in charge of 8 district operational managers and 406 employees comprising supervisors as well as spray teams. Consistently ensured all zones achieved targets.
- Weekly monitoring of all district teams.
- Scrutinizing and validating all district budgets before submission for approval.
- Health, Safety and Environmental enforcement for all districts including designed monthly safety topics.
- Monitored monthly asset management register from all district managers.
- In charge of all logistics (procurement of PPE's, Spray equipment, Insecticides, warehousing) for all eight (8) districts.
11/2011 - 03/2015 District Operations Manager
AngloGold Ashanti Malaria ltd. – Obuasi
- Managed the Adansi North district operations of malaria control and was the only district to achieve a target of 89% coverage of rooms sprayed and protected from mosquitoes in the first year of operations.
- Responsible for the day to day activities of the district with regards to budgeting, financial accountability, employee welfare, conflict management, logistics and operational activities.
- Daily HSE discussions to ensure spray teams prioritized safety during operational activities.
- Monthly malaria statistic updates to major stakeholders within the district.
- Designed strategies tailor-suited to ensuring households opened up to spray teams for IRS.
02/2012 - 03/2015 Human Resource Officer
AngloGold Ashanti Malaria Ltd. – Obuasi
- Directly involved in the interviewing and recruitment of 800 (supervisors and spray teams) employees under the malaria control program.
- Development of training programs for staff.
- TOT on various HR issues to all districts.
- Developing job descriptions and advertisements.
- Assisted in the development of the performance management framework.
- Liaising with HR Manager to review working conditions of staff as well as ensuring legal compliance.
- Log books designed for all vehicles as well as ensuring timely servicing. 06/2009 - 10/2011 Monitoring and Evaluation Officer Vector Control Consult – Chirano
- Geo-Coded (map coordinates of each and every household across 18 communities) all residences within the area assigning each community with unique code and number enabling easy access to all households to be sprayed.
- Managed all data and reviewed performance framework and impacts of program.
- Assisted the operational manager with all data analysis.
- Training staff in data collection methodology and use of GPS devices.
- Set up system to ensure data collection and collation ease.
- Developed all reports to management on impact of malaria control programme. 06/2009 - 10/2011
Public Relations Officer
Vector Control Consult – Chirano
- Designed all presentations and communicated on behalf of the company.
- Ensured staff of Chirano Gold mines as well as residents of the surrounding communities were well educated on the need for IRS through various fora and community engagements.
- Flier, poster and banner designs for effective communication on behavioural change communication (BCC).
- Directly in charge of all Health and Safety activities as well as development of HR policies for communication.
- Collaborated with operational manager and teams to devise public relations campaigns for each community.
- Weekly updates to CEO and Management team of Chirano Gold mines. 10/2008 - 08/2009 National Service Personnel
AngloGold Ashanti Company Ltd. – Obuasi
- Directly responsible for the sustainable development piggery project.
- Led a team that resettled residents of the Dokyiwa community before exploration.
- Verified all allocated residences and properties of the company.
- Developed a platform that enabled easy collation of information/data collected from field activities.
SKILLS
• Communications strategies
• Social media proficiency
• Information gathering and analysis
• PR strategy development
• Team player
• Communication skills
• Problem solving
• Scheduling
• Data management
• Budgeting
• Bookkeeping
• Team management
• Attention to detail
• Conflict resolution
• Risk management processes and
analysis
• Time management
• Project management
• Staff development
• Extremely organised
• Strong verbal communication
EDUCATION
2008 Bachelor of Science: Tourism
University Of CapeCoast - CapeCoast
ACCOMPLISHMENTS
- Business Management Training Group - Certification for Executive Personal Assistant – August, 2017.
- Integrated Business Economic Survey (IBES) organized by Ghana statistical Service, November, 2015.
- Data Bank Universal Economic School (Strategic Leadership Workshop).
- Corporate Excellence Consulting Gh.(Basic Banking Principle and Procedures).
- Legacy and Legacy (Strategic Positioning for career Success) - March, 2010. REFERENCES
Mr. William Kotey
Managing Director
RMG Ghana Ltd.
Mrs. Rhoda Cundu
Human Resource Manager
AGAMAL LTD.
Mr. Kenneth Nii Addy
C.E.O/Consultant
KADDY Ventures
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