PROFILE

Having knowledge & experiences in customer service in hotel industry and guide proactively as per their need.

Ability to interact, communicate and negotiate effectively.

Sound knowledge of domestic and international travel trends.

Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).

JOB OBJECTIVE

To join a company where I can serve your organization and establish an enjoyable career for myself.

PROFESSIONAL AND EDUCATIONAL QUALIFICATIONS

CLASS/COURSE

BOARD/UNIVERSITY

STREAM

YEAR OF PASSING

Higher secondary

BSEB

General Subjects

2008-2009

Ten month experience of work with HOTEL CITY PARK Pitampura Delhi. As a trainee F.O.

Nine & half months experience of work with COUNTRY INNS & SUITES BY CARLSON HOTEL Satbari chattarpur

Delhi as a BELL BOY.

Five years experience work with Uppal Orchid Hotel as a Bell Captain.

One year experience work with Metropolitan Hotel as a Travel Desk Executive.

One year experience work with Ashoka Tour & Travels as a Travel Desk Unit Head.

Currently working with Kooheji Contractors W.L.L as Bell Boy at Royal Ambassador Property Management, Manama, Bahrain since 13th March 2020.

Key Responsibilities

Handling guest problem related to the tour.

Follow ups on the reservation, cancellation, and amendments.

Preparing Welcome letters for the arrivals of the day.

Updating the system with the guest information.

Taking reservations through the mail as well as on phones across the world

Preparing reports of the previous day.

Checking Rates of the stay-on guests.

Bell desk management.

ADDITIONAL QUALIFICATION & COMPUTER PROFICIENCY

Operating System: WINDOWS 2000, XP, VISTA, INTERNET,WINDOW7

Soft Ware’s: MS-OFFICE APPLICATIONS (POWERPOINT, EXCEL, WORD),

PERSONAL DETAILS

Father’s Name : Mr. Ravindra Nath Tiwari

Date of Birth : 20/09/1991

Language known : Hindi, English

Marital status : Married

Address : C2/148, Gali No-10, Nangli Vihar Ext. Najafgarh New Delhi-110043

DECLEARATION

I hereby declare that all the information furnished above is true to the best of my knowledge

Place: (Sushil Kumar Tiwari)

Date:

Sushi Kumar Tiwari

Email ID : adfhu1@r.postjobfree.com CONTACT N0 : +973********, +91-981*******, +91-964*******

CURRENT ADDRESS: Ariva The Amwaj Lagoon, Building Number 2012, Behrain.

PERMANENT ADDRESS: C2/148, Gali No-10, Nangli Vihar Ext.,Najafgarh New Delhi-110043 India.

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