Customer Service Representative

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

BHUMI PATEL

*****.*********@*****.*** (204) 901 - 1157 Brandon, MB R7A 6T9 Efficient and detail-oriented Accounts Payable Clerk with knowledge in accounting principles, reconciliation procedures, report generation and processing payments on account. Financial statement analysis

Vendor Invoice Processing

General Ledger Accounting

Expertise

Payment processing

Proficiency in MS Office

Account Reconciliation

Bill Payment

Bookkeeping

Accounting systems and

controls

Software Knowledge;

QuickBooks and ServiceM8

Accounts Payable Clerk / D.T Roofing - Brandon, MB / 03.2019 - Current

Prepare and maintain accounting documents and records. Verified vendor accounts by reconciling monthly statements and related transactions. Kept vendor files accurate and up-to-date to expedite payment processing.

Entered invoices requiring payment and disbursed amounts via cheque, electronic transfer or bank draft.

Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.

Daily enter key data of financial transactions in QuickBooks. Responsible for annual COR Audit.

Assistance and support to company personnel.

Collect and sort invoices and cheques.

Reconcile credit card statements monthly.

Create customer file on serviceM8 with detail.

Take payment from customer through serviceM8.

Participate in safety meeting and create toolbox form Maintain vehicle check list

EDUCATION

Assistant Manager/Supervisor / PETRO-CANADA -

BRANDON, MB / 06.2017 - 03.2019

Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Trained team members in successful strategies to meet operational and sales targets.

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Helped with planning schedules and delegating assignments to meet coverage and service demands.

Checked and balanced daily sales report.

Key Accomplishments:

4 times - Employee of the Month Award winner.

#1 – Best Seller for on-going promotions.

More than 5-time Mystery-Shop gift card winner.

Customer Service Representative/Cashier / WAL-MART CANADA CORPORATION - BRANDON, MB / 03.2017 - 06.2017 Handled cash, credit and debit transactions.

Work fast, accurately and effectively.

Handling customer's questions.

Worked as a team with diverse group of people.

Greet customers with manners.

Provide good customer service.

Assiniboine Community College - Brandon, MB / 04.2017 Advance Diploma: Accounting and Finance

Charotar University Of Science And Technology - Gujarat, India / 04.2015

Master of Business Administration: Human Resource

Management

Dharamsinh Desai University - Gujarat, India / 04.2012 Bachelor of Business Administration: General Business

Contact this candidate