Executive Assistant Customer Service

STEPHANIE WRIGHT

************@*****.*** 205-***-**** 1669 Shannon Rd, Bessemer, AL 35022

Summary Focused office professional with executive-level office management skills combined with strengths in planning and problem-solving. Able to readily adapt to change and exceed quality expectations. Highly focused and results-oriented office professional able to successfully support complex, deadline-driven operations. Customer-oriented and computer-savvy. Executive Assistant skilled at multi-tasking and maintaining strong attention to detail. Known for leveraging professionalism and superior communication skills to meet client and company needs. Skills Professional and mature

Articulate and well-spoken

Customer service-oriented

Meticulous attention to detail

Administrative support specialist

Strong problem solver

Self-starter

Experience Executive Assistant 12/2014 - 01/2016

Boggs Benton Financial Advisers Birmingham, AL

Served as Executive Assistant to (Boggs Benton financial advisers) providing high-level support on broad range of business initiatives

Scheduled large-scale corporate meetings and events and recorded meeting minutes Represented Boggs Benton to executive clients, VIPs, investors and board members Contributed to 17% revenue increase by streamlining administrative operations and prioritizing tasks

Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow

Scheduled conferences and meeting while coordinating logistics for travel and accommodations

Restocked office and break room supplies independently to maximize team productivity Handled and distributed all incoming and outgoing mail for 2-member executive team Created and maintained computer- and paper-based filing and organization systems for records, reports and documents

Supported clerical needs of more than 3 advisers, including taking messages, scanning documents and routing business correspondence

Liaised between Adviser and clients regarding client accounts and new business Delivered optimal administrative, customer service, and case management support through talking and problem solving

Answered phones and emails for the Advisers with efficiency and appropriate responses Addressed and responded to incoming correspondence Maintained professional administrative discretion

Maintained office supplies by checking stocks and placing orders Investigated issues and problems and drafted responses to urgent requests Education and High School Diploma

John Carroll Catholic High School Birmingham, AL S

W

Training FBLA Member

Honor Roll 98-2001

Some College (No Degree): Biology

University of Alabama At Birmingham Birmingham, AL Some College (No Degree): Psychology

Jefferson State Community College Birmingham, AL Minor in English

Dean's List Honoree

Honor Roll

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